Senior Visier Administrator and Support Specialist

4 days ago

New York, New York, United States GDK Services Full time

Job Summary:

We are seeking a highly skilled Senior Visier Administrator and Support Specialist to join our team at GDK Services. As a key member of our team, you will be responsible for providing expert-level support and administration for our Visier platform.

Key Responsibilities:

  • Security Model Management:
    • Design, implement, and maintain security measures, including user access controls, data encryption, and compliance with data protection regulations.
    • Create and manage user accounts, roles, and permissions.
    • Test and verify appropriate user data access for sensitive HR data.
    • Document security changes for seamless data auditing, including systems, processes, client interactions, projects, and solution design.
    • Design data access solutions that utilize current security best practices and provide efficient and effective solutions to complex data access requests.
    • Perform pre/post security implementation regression testing.
  • User Data Access Testing and Validation:
    • Validate user data access levels and process new user requests.
    • Work with senior leadership on user access exceptions and document divergence from established workflow processes.
    • Test all security-based data access changes using random sampling of user access in the production environment to ensure appropriate levels of access to data.
  • Data Monitoring, Validation, and Issue Resolution Support:
    • Periodic Visier platform audits, compliance reviews, audit, and related documentation.
    • Handling Service Manager production support tickets, issue trackers, and managing Visier access controls.
    • Investigate and triage data issues (load failure investigation, data quality issues, bugs) within Visier and coordinate remediation with all stakeholders, including Visier Digital and PX Insights Business team.
  • Technical Expertise and Continuous Improvement:
    • Provide technical expertise for Visier support needs.
    • Continuous improvement: maintain knowledge of industry trends, best practices, and advancements in HR analytics and adoption.
    • Possess knowledge of SaaS-based security models, including user groups, permissions, visualization packages, and basic security methodology, preferably with the Visier platform.
    • Develop and enforce data governance policies and procedures to ensure data accuracy, consistency, and compliance with privacy regulations.
  • Data Analysis and Remediation:
    • Validating data loads in Visier, comparing data elements and summaries in Visier to what's in Workday/PX data lake, analyzing discrepancies, and facilitating the resolution of any issues discovered.
    • Periodic manual and automated Data Reconciliation.
    • Data upload validation, supporting data workflows (accuracy, integrity, quality), data validations, comparing source systems, intermediary, and vendor solution data match.
  • UAT Support:
    • Supporting UAT as directed by our client, creating and executing UAT test cases, and logging defects.
    • Pushing to production. Data analysis to remediate production issues.
  • Requirements:
    • Knowledgeable about Visier platform backend, including data configuration and security.
    • Business Acumen.
    • Effective communication, facilitating collaboration across functions to align client needs with platform capabilities.
    • People analytics experience using vendor-based analytic solutions, using data from source systems, such as PeopleSoft or Workday.
    • Experience with Human Resources data and understanding of the Human Resources function.

What We Offer:

We offer a competitive salary, a dynamic work environment, and opportunities for professional growth and development.

How to Apply:

Please submit your resume and cover letter to [insert contact information].

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