Claims Representative
2 weeks ago
This role is with Virginia Farm Bureau Mutual, a leading insurance provider in the state. We are currently seeking a skilled Inside Claims Representative to join our team.
The successful candidate will be responsible for resolving damage and injury claims caused by or incurred by insureds. This position requires strong communication and negotiation skills, as well as the ability to work independently and manage multiple priorities.
Key Responsibilities:
- Investigate, validate, and settle claims in a fair and timely manner.
- Maintain accurate and detailed claim files, adhering to departmental reporting procedures.
- Communicate effectively with customers and other Claims personnel regarding procedures, problems, and coverages.
- Participate in training and continuing education courses to enhance skills and knowledge.
- Negotiate fair settlements with individual claimants or attorneys.
Requirements:
- Bachelor's degree from a four-year college or university.
- Obtain Adjuster's license within six months of employment.
Skills and Abilities:
- Strong verbal communication and listening skills.
- Effective negotiation and conflict management skills.
- Ability to work with mathematical operations related to daily tasks.
- Strong product knowledge and technical aptitude.
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