Client Technology Support Specialist
2 weeks ago
Client Technology Support Specialist Job Description:
Are you driven by a desire to resolve issues and excel in collaborative settings? Do you possess a strong commitment to service and enjoy helping others maximize their use of technology? As a Client Technology Support Specialist, you will have the chance to shine in these areas and more.
Position Overview:
- Provide telephonic support to institutional clients, including Registered Investment Advisors (RIAs) and Broker-Dealers, ensuring efficient resolution of technology-related inquiries.
- Offer in-depth knowledge of web-based platforms such as Wealthscape and Wealthscape Investor.
- Oversee the complete resolution of issues, manage projects and critical challenges, and cultivate strategic partnerships within the organization.
Essential Qualifications:
- Minimum of 2 years in a Customer Service role via phone (preferred)
- Bachelor's degree (preferred)
- Relevant work experience and business insight
- Background in Financial Services (preferred)
- Familiarity with Fidelity's offerings (desirable)
Core Competencies:
- Outstanding customer service and telephone communication skills
- Strong written and verbal communication capabilities
- Proficient in troubleshooting technology issues
- Effective collaboration and problem-solving skills
- Adept at multitasking, prioritizing, and decision-making
Value Proposition:
- Enhancing the technological experience for clients
- Delivering first and second-level telephonic support for technology products
- Acting as a Subject Matter Expert for web-based platforms
- Boosting operational efficiencies and empowering clients towards self-sufficiency
- Championing internal enhancements and pinpointing risk areas
Company Overview:
Fidelity Investments is committed to enhancing the financial well-being of clients by providing investment and planning services to individuals, businesses, and institutions. Be part of an organization that prioritizes integrity and inclusivity, where you can cultivate a fulfilling career that makes a positive difference in people's lives.
-
Client Technology Support Specialist
2 weeks ago
Smithfield, Rhode Island, United States Fidelity TalentSource LLC Full timeClient Technology Support Specialist Job Description:Are you driven by a desire to resolve challenges and excel in collaborative settings? Do you possess a robust work ethic and a passion for helping others enhance their technological experience? As a Client Technology Support Specialist, you will have the chance to shine in these aspects and more.Position...
-
Client Technology Support Specialist
2 weeks ago
Smithfield, Rhode Island, United States Fidelity TalentSource LLC Full timeClient Technology Support Specialist Job Description:Are you driven by a desire to resolve challenges and excel in collaborative settings? Do you possess a robust work ethic and take pleasure in helping others maximize their technological resources? As a Client Technology Support Specialist, you will have the chance to shine in these areas and...
-
Client Technology Support Specialist
2 weeks ago
Smithfield, Rhode Island, United States Fidelity TalentSource LLC Full timeClient Technology Support Specialist Job Description:Are you enthusiastic about resolving issues and excel in collaborative settings? Do you possess a strong commitment to your work and take pleasure in helping others enhance their technological experiences? As a Client Technology Support Specialist, you will have the chance to shine in these aspects and...
-
Senior Technology Risk Management Specialist
3 hours ago
Smithfield, Rhode Island, United States Fidelity TalentSource LLC Full timeAbout the RoleWe are seeking a highly skilled Senior Technology Risk Management Specialist to join our team at Fidelity TalentSource LLC. As a key member of our organization, you will play a critical role in protecting the sensitive information of millions of customers and representing our privacy and security posture to thousands of corporate clients.Key...
-
Senior Technology Risk Management Specialist
3 days ago
Smithfield, Rhode Island, United States Fidelity Investments Full timeAbout the RoleWe are seeking a highly skilled and experienced Technology Risk Management Specialist to join our team at Fidelity Investments. As a key member of our Technology Risk and Compliance team, you will play a critical role in identifying, assessing, and mitigating technology risks that could impact our business.Key ResponsibilitiesLead technology...
-
Production Support Specialist
2 weeks ago
North Smithfield, Rhode Island, United States Aerotek Full timeJob OverviewPosition Title: Production Support SpecialistThe role involves identifying and providing necessary materials for production processes.Responsibilities include weighing, securing, packaging, and labeling finished products.Assists in conducting quality checks throughout the production cycle.Communicates with the supervisor regarding any material...
-
Client Services Representative
2 weeks ago
Smithfield, Rhode Island, United States Fidelity Investments Full timeJob Overview:Position Summary: Are you passionate about delivering exceptional customer experiences and building lasting relationships? If so, this role may be a great fit for you. As a Client Services Representative, you will play a crucial role in ensuring client satisfaction and loyalty through your dedicated service.The Role:The Client Services division...
-
Rehabilitation Support Specialist
2 weeks ago
North Smithfield, Rhode Island, United States CareLink, Inc. Full timeJob OverviewPosition: Rehabilitation Support Specialist - Full-TimeCompany: CareLink, Inc.CareLink, Inc. is a dedicated non-profit organization focused on enhancing the quality of life for seniors by providing essential support and services. We are currently seeking a full-time Rehabilitation Support Specialist to assist in our rehabilitation...
-
Risk Management Specialist
4 days ago
Smithfield, Rhode Island, United States Fidelity TalentSource LLC Full timeJob SummaryFidelity TalentSource LLC is seeking a highly motivated and detail-oriented Risk Management Specialist to support Enterprise Compliance Management's Anti Money Laundering programs and maintain full compliance with USA PATRIOT Act regulations.Key ResponsibilitiesSupport the development and implementation of Anti Money Laundering programs and...
-
Youth Support Specialist
1 week ago
Smithfield, Rhode Island, United States Dr. Day Care Full timePosition OverviewAs a Teen Aid, you will play a crucial role in fostering a supportive and engaging environment for children. This position involves collaborating with educators to ensure a safe and nurturing atmosphere where children can thrive.Key ResponsibilitiesAssist classroom instructors in maintaining a secure and structured setting conducive to...
-
Youth Support Specialist
1 week ago
Smithfield, Rhode Island, United States Dr. Day Care Full timePosition OverviewWe are seeking dedicated individuals to join our team as Teen Aides. This role is essential in creating a nurturing and educational atmosphere for children in our care.Key Responsibilities:Collaborate with educators to maintain a safe and structured environment conducive to learning.Interact with children through engaging activities such as...
-
Youth Support Specialist
2 weeks ago
Smithfield, Rhode Island, United States Dr. Day Care Full timePosition OverviewAs a vital member of our educational team, the Teen Aid plays a crucial role in fostering a nurturing and engaging environment for children. This position is designed for individuals who are passionate about working with youth and are eager to contribute to their development.Key ResponsibilitiesA typical day for a Teen Aid...
-
Smithfield, Rhode Island, United States Fidelity Investments Full timeJob Overview: The Position The External Audit Center of Excellence within Fidelity's Enterprise Technology Risk and Analytics (ETRA) division is in search of a dedicated, skilled, and experienced individual to assist in managing the technology aspects of external audit projects. Your role will involve enhancing and executing the external audit oversight...
-
Global Client Services Account Manager
1 week ago
Smithfield, Rhode Island, United States Fidelity TalentSource LLC Full timeJob Overview:Are you eager to develop a career centered on Client Management? Do you possess the ability to collaborate effectively with colleagues worldwide to manage an established portfolio of clients? If so, we are keen to discuss an opportunity for a Global Client Services Account Manager role aimed at fostering the retention and expansion of Fidelity's...
-
Full Time Sales Specialist
6 days ago
Smithfield, Rhode Island, United States Lowe's Full timeAbout the RoleLowe's is seeking a highly skilled and customer-focused Pro Sales Specialist to join our team. As a Pro Sales Specialist, you will play a critical role in delivering exceptional service to our Pro customers, providing expert guidance and support to help them achieve their goals.Key ResponsibilitiesDeliver outstanding customer service to Pro...
-
Senior Client Services Associate
2 weeks ago
Smithfield, Rhode Island, United States Fidelity Investments Full timeJob Overview: Are you passionate about delivering outstanding client support in a dynamic and expanding organization? As a Client Service Representative, you will play a vital role in assisting, educating, and resolving daily operational challenges for our Custody clients. Key Qualifications: Bachelor's Degree is preferredMinimum of 2 years of experience in...
-
Senior Client Services Associate
2 weeks ago
Smithfield, Rhode Island, United States Fidelity Investments Full timePosition Overview:Are you passionate about delivering outstanding client support in a dynamic environment? As a Client Service Representative, you will play a vital role in assisting and educating our Custody clients while addressing daily operational challenges. Qualifications Required:- Bachelor's Degree preferred- Minimum of 2 years of experience in...
-
Client Relationship Executive
6 days ago
Smithfield, Rhode Island, United States Fidelity TalentSource LLC Full timeAbout the RoleFidelity TalentSource LLC is seeking an experienced professional to support the retention and growth of our investment capabilities within our Institutional Client Group (ICG) organization. As an Account Executive, you will work collaboratively with colleagues across the globe to oversee an existing book-of-business and drive AUM growth across...
-
Client Service Representative
6 days ago
Smithfield, Rhode Island, United States Fidelity TalentSource LLC Full timeAbout the RoleFidelity TalentSource LLC is seeking a highly skilled and detail-oriented professional to join our team as a Transaction Processor. As a key member of our operations team, you will play a critical role in ensuring the timely and accurate processing of transactions for our clients.Key ResponsibilitiesProcess transactions in accordance with...
-
HVAC Maintenance Specialist
2 weeks ago
Smithfield, Rhode Island, United States Pinnacle Plumbing & Heating Inc Full timeCompany Overview:Pinnacle Plumbing and Heating, Inc. is dedicated to delivering a professional and respectful experience for our clients. We prioritize the development of our team both personally and professionally, ensuring a challenging and engaging work environment.Position Summary:We are looking for skilled HVAC Maintenance Specialists to become part of...