Rotable Trader Support Specialist

3 weeks ago


Grand Prairie, Texas, United States AAR Full time
Job Summary

We are seeking a highly organized and customer-focused Rotable Trader Support Specialist to join our team at AAR. This role will involve assisting in the procurement, sale, and exchange of highly valued aerospace components, as well as coordinating schedules and managing daily customer interactions.

Key Responsibilities
  • Support the Rotable Trading Manager in acquiring rotable materials, repair management, sales, and exchanges
  • Book sales orders, exchange orders, and track purchase orders
  • Find solutions for customers and coordinate resources effectively and in a timely manner
  • Handle daily customer RFQs from various sources
  • Maintain up-to-date and accurate sales records and update data in the ERP system
  • Assist in creating marketing materials, attending networking events, and owning customer activities from order to final delivery
  • Interface with Triumph Inc's corporate sales team to provide technical assistance and promote product/service offerings
  • Analyze customer requirements and promote company products and services to fill such requirements
  • Understand traceability requirements and FAA regulations as they relate to surplus, new, new surplus, and overhauled parts
  • Internal communication to coordinate the movements of open orders across departments
  • Maintain paperwork files and electronic files efficiently
  • Assist with tracking and ordering inventory
  • Run reports essential to business operations
  • Maintain confidential office files
Requirements
  • Candidates must be able to pass a background and drug screening
  • Demonstrate problem-solving skills and ability to determine solutions for customers
  • Results-oriented and able to work independently and within a team environment
  • Excellent verbal and written communication skills
  • Proficiency in using Microsoft Office Suite applications
  • Detail-oriented and excellent organizational skills
  • Manage multiple priorities seamlessly
  • Stellar time management skills
  • Proven background in customer service
  • Sales ability to close small/medium transactions
  • Social media experience a plus


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