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Front Desk Representative
3 days ago
- Greet guests and provide a warm and welcoming experience
- Check guests in and out efficiently and accurately
- Handle reservations, inquiries, and requests in a professional and courteous manner
- Provide information about the hotel, local attractions, and amenities
- Resolve guest complaints and issues in a timely and satisfactory manner
- Maintain accurate records and documentation
- Assist with other front desk duties as needed
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work well under pressure
- Attention to detail and organizational skills
- Basic computer skills
- Previous experience in the hospitality industry is preferred, but not required
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