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Front Desk Representative

2 months ago


Seattle, Washington, United States InnVentures IVI LP Full time
Job Title: Front Desk Agent

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at InnVentures IVI LP. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.

Key Responsibilities:

  • Ensure seamless check-in and check-out experiences for guests
  • Handle guest requests and complaints in a prompt and courteous manner
  • Provide accurate information and directions to guests regarding hotel facilities and local attractions
  • Manage cash handling and posting procedures
  • Collaborate with other departments to ensure guest satisfaction

Requirements:

  • Previous customer service experience in a fast-paced environment
  • Strong verbal and written communication skills
  • Ability to read, write, type, and use basic technology
  • Physical stamina to stand for long periods and lift up to 25 pounds
  • Availability to work evenings, weekends, and holidays

What We Offer:

  • A fun and team-oriented work environment
  • Full-time and part-time positions available
  • Great opportunities for growth and development
  • Community involvement and recognition programs
  • Discounted hotel stays and other perks

About InnVentures IVI LP:

We are a leading hospitality company with a reputation for offering a compassionate, caring, and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests, and the communities where we live.

Equal Opportunity Employer:

InnVentures IVI LP is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.