Social Media Content Moderator

2 days ago


Dallas, Texas, United States Good Sportsman Marketing LLC Full time
Job Title: Social Media Customer Service Specialist

We are seeking a highly skilled and detail-oriented Social Media Customer Service Specialist to join our team at Good Sportsman Marketing LLC. As a key member of our customer service team, you will be responsible for moderating user-generated content on our social media platforms, ensuring that it meets our community guidelines and parameters.

Key Responsibilities:

  • Review and classify user-generated content to ensure it meets our community guidelines and parameters.
  • Communicate with users who may be violating our community guidelines via email.
  • Contribute to team effort by accomplishing related results as needed.
  • Monitor new posts made by group members and delete any that are not appropriate.
  • Help respond to comments from customers where necessary.

Requirements:

  • 2 years of experience in Customer Service.
  • High school diploma or equivalent.
  • Able to moderate sensitive and potentially offensive content.
  • Consistent work history.

What We Offer:

  • A dynamic and supportive work environment.
  • The opportunity to work with a growing outdoor company.
  • A competitive salary and benefits package.

How to Apply:

Please submit your resume and a cover letter outlining your experience and qualifications for this role.



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