Technical Support Specialist
2 days ago
K2 Services is a leading provider of legal/IT services, and we are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team. This role will provide technical support related to computer systems, hardware, or software via telephone, email, and chat tools.
Key Responsibilities:- Serve as the first point of contact to customers seeking help for hardware, software, network, or other technical issues.
- Provide over-the-phone, email, and chat support to resolve customer issues efficiently.
- Identify, diagnose, and resolve customer problems by using documented troubleshooting items, knowledge base, or connecting the customer to an escalated level of support.
- Maintain accurate and descriptive tickets with detailed information regarding the issue reported.
Prolonged periods of sitting at a desk and working on a computer.
Will require Intune "Mobile Device Management" software installed on a personal device(s).
Benefits:- Competitive salary: $60,000 - $80,000 per year.
- Full array of benefits, including health insurance and matching 401(k).
- Opportunities for career growth and professional development.
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Technical Support Specialist
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Technical Support Specialist
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Chicago, Illinois, United States Selby Jennings Full timeJob Title: Technical Support Specialist for Financial IndustryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Selby Jennings, a leading global recruitment organization in the financial industry.
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Technical Support Specialist
1 week ago
Chicago, Illinois, United States Insight Global Full timeInsight Global is looking for an experienced Technical Support Specialist to join our team. As a Senior Scheduling Admin, you will play a critical role in providing support for our technical operations team.You will be responsible for supporting mainframe systems, including JCL, UNIX & Linux, Windows, and network platforms. Your experience with UC4 Scheduler...
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IT Technical Support Specialist
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Chicago, Illinois, United States Blue Cross Blue Shield companies Full timeJob Description:We are seeking a highly skilled IT Technical Support Specialist to join our team. This individual will be responsible for providing technical support and maintenance for our software products, ensuring they meet the needs of our stakeholders. The ideal candidate will have a strong understanding of design, implementation, and management of...
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Senior Technical Support Specialist
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