Technical Support Specialist

2 days ago


Chicago, Illinois, United States K2 Services Full time
Job Overview

K2 Services is a leading provider of legal/IT services, and we are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team. This role will provide technical support related to computer systems, hardware, or software via telephone, email, and chat tools.

Key Responsibilities:
  • Serve as the first point of contact to customers seeking help for hardware, software, network, or other technical issues.
  • Provide over-the-phone, email, and chat support to resolve customer issues efficiently.
  • Identify, diagnose, and resolve customer problems by using documented troubleshooting items, knowledge base, or connecting the customer to an escalated level of support.
  • Maintain accurate and descriptive tickets with detailed information regarding the issue reported.
Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Will require Intune "Mobile Device Management" software installed on a personal device(s).

Benefits:
  • Competitive salary: $60,000 - $80,000 per year.
  • Full array of benefits, including health insurance and matching 401(k).
  • Opportunities for career growth and professional development.


  • Chicago, Illinois, United States C4 Technical Services Full time

    Job Description:Job Title: Application Support AnalystJob Summary: We are seeking a highly skilled and experienced Application Support Analyst to join our team at C4 Technical Services. The ideal candidate will have a strong background in technical support and be able to provide expertise in Microsoft Windows and Microsoft productivity software, including...


  • Chicago, Illinois, United States MCS Group | Your Specialist Recruitment Consultancy Full time

    Unlock a Challenging Career in Financial ServicesMCS Group, a specialist recruitment consultancy, is partnering with a global leader in financial technology managed services to drive diversity in their hiring efforts. This exciting opportunity allows you to join a fast-paced environment and kick-start your career.The company provides IT infrastructure to...


  • Chicago, Illinois, United States Shartega IT, Inc. Full time

    Job OverviewShartega IT, Inc. is seeking a skilled IT Technical Support Specialist to join our team in Chicago IL and surrounding areas.As an IT Technical Support Specialist, you will be responsible for providing onsite service and support needs for our customers. This includes installation of computer and network hardware, hardware support, IT support...


  • Chicago, Illinois, United States GTN Technical Staffing Full time

    Job Details:Technical Support Engineer (Remote)Job Description:We are seeking an experienced Technical Support Engineer to join our team at GTN Technical Staffing. As a Technical Support Engineer, you will provide technical support to clients via phone, email, or remote access.Responsibilities:Provide technical support for complex technical issuesCollaborate...


  • Chicago, Illinois, United States US Tech Solutions Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a skilled Technical Support Specialist to provide on-site field support to customers. The ideal candidate will have a strong background in hardware and software installation, maintenance, and repair.Provide on-site field support to customersInstall, maintain, and repair complex systems and...


  • Chicago, Illinois, United States The Rockridge Group Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at The Rockridge Group in Chicago. This is a 1-year contract position that requires the ability to work independently with minimal supervision and provide exceptional technical support to users.This role involves solving moderately complex problems in all technical...


  • Chicago, Illinois, United States Tutor Me Education Full time

    Job OverviewTutor Me Education is a cutting-edge platform that connects students with experienced tutors. We are currently seeking a skilled Technical Support Specialist to join our team and provide virtual instruction to students across the country.The ideal candidate will be CompTIA A+ Certified, have a Bachelor's degree, and possess excellent...


  • Chicago, Illinois, United States EMPIST Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at EMPIST. As a key member of our front-line support, you will provide technical assistance to a diverse range of customers from different industries.Your primary responsibilities will include:Troubleshooting user and system problems over the phone and with remote...


  • Chicago, Illinois, United States AVDG LLC Full time

    OverviewThe Guitar Center Company is a leading provider of music, audio-visual, and smart home solutions. We are seeking an experienced Technical Support Specialist to join our team.


  • Chicago, Illinois, United States Inspiroz Full time

    Inspiroz, a premier provider of charter school focused technology strategy and support, is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in Chicago.As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz' portfolio of charter schools. Working under the...


  • Chicago, Illinois, United States SPS North America Inc Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at SPS North America Inc. This is a fantastic opportunity to work with cutting-edge technology and provide exceptional support to our clients.The estimated salary for this role is $65,000 - $85,000 per year, depending on experience and qualifications.Job...


  • Chicago, Illinois, United States Vending Coast LLC Full time

    **Technical Support Role:** Equipment Installation and Repair SpecialistAbout Our Company: Vending Coast LLC offers competitive salaries and benefits to its employees. We are seeking a skilled On-Call Troubleshooter to join our team.Estimated Salary:** $60,000 - $70,000 per yearJob Overview: As a Field Service Technician, you will be responsible for...


  • Chicago, Illinois, United States Temple Building Systems, Inc. Full time

    Help Desk Technician Role OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Temple Building Systems, Inc. in the Greater Chicago area.About the JobThis is an exciting opportunity for a talented individual to provide exceptional technical support to our clients. As a Help Desk Technician, you will be the primary point of...


  • Chicago, Illinois, United States Intercom Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at Intercom. In this role, you will be responsible for providing exceptional customer support and ensuring that our customers have a great experience with our product.Key ResponsibilitiesCommunicate efficiently and effectively with our customers through various...


  • Chicago, Illinois, United States Selby Jennings Full time

    Job Title: Technical Support Specialist for Financial IndustryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Selby Jennings, a leading global recruitment organization in the financial industry.


  • Chicago, Illinois, United States Insight Global Full time

    Insight Global is looking for an experienced Technical Support Specialist to join our team. As a Senior Scheduling Admin, you will play a critical role in providing support for our technical operations team.You will be responsible for supporting mainframe systems, including JCL, UNIX & Linux, Windows, and network platforms. Your experience with UC4 Scheduler...


  • Chicago, Illinois, United States Blue Cross Blue Shield companies Full time

    Job Description:We are seeking a highly skilled IT Technical Support Specialist to join our team. This individual will be responsible for providing technical support and maintenance for our software products, ensuring they meet the needs of our stakeholders. The ideal candidate will have a strong understanding of design, implementation, and management of...


  • Chicago, Illinois, United States ThreePDS Inc. Full time

    Job OverviewWe are seeking an experienced Senior Technical Support Specialist to join our team at ThreePDS Inc. in Chicago, IL. This is a non-driving position with a competitive salary and benefits package.Key Responsibilities:Our ideal candidate will have a minimum of 2 years of experience in technical support and a strong background in server and storage...


  • Chicago, Illinois, United States IQVIA Full time

    Job Overview: We are seeking a skilled Clinical Application Specialist Consultant to provide technical and end-user support for an Endoscopy medical device system. This role involves delivering operator training, providing on-site instrument implementation assistance, and supporting sales team efforts.Responsibilities:Organizing, testing, and updating...


  • Chicago, Illinois, United States Orion Talent Full time

    Job Summary:We are seeking a highly skilled Senior Technical Support Specialist to join our team at Orion Talent. In this role, you will provide technical support for our material testing machines and directly interface with customers by installing, servicing, and repairing complex systems.The ideal candidate will have 4+ years of experience troubleshooting...