Restaurant Operations Manager
1 week ago
We are seeking a high-energy people leader to manage all aspects of a restaurant as the manager. As a Restaurant Operations Manager at Waffle House, you will be responsible for delivering quality in a fast-paced, fun atmosphere and directing staff in providing excellent customer service.
Key Responsibilities:
- Lead from the Front: Oversee daily operations of the restaurant, ensuring a seamless customer experience.
- Financial Management: Manage sales and profit projections, controlling food costs and labor budgets.
- People Management: Supervise staff, including scheduling, labor management, and performance evaluations.
- Customer Service: Ensure customers have a pleasant dining experience, interacting with them and addressing any concerns.
- Food Safety and Quality: Adhere to food safety regulations, maintaining a clean and safe environment for customers and staff.
- Restaurant Performance: Monitor and improve restaurant performance, ensuring smooth operations and high customer satisfaction.
Qualifications:
- Leadership Skills: Demonstrate strong leadership abilities, inspiring and motivating staff to achieve excellence.
- Business Acumen: Possess a solid understanding of business operations, including financial management and customer service.
- Communication Skills: Effectively communicate with staff, customers, and management, ensuring seamless operations and high customer satisfaction.
We invest in our employees' careers, promoting from within and providing opportunities for growth and development. If you're a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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