Guest Services Coordinator
6 days ago
We are seeking a Guest Services Coordinator to join our team at Colwen Hotels This role involves coordinating with various departments to ensure seamless guest experiences, managing front desk operations, and providing exceptional customer service.
The ideal candidate will possess excellent communication skills, be able to multitask with ease, and maintain a high level of attention to detail. Previous experience in a similar role, particularly in the hotel industry, is highly desirable.
We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. Our employees also enjoy hotel discounts, travel programs, and recognition for outstanding performance.
Responsibilities:
- Coordinate with various departments to ensure seamless guest experiences
- Manage front desk operations, provide exceptional customer service, and resolve complaints efficiently
- Maintain a clean and organized lobby area, adhere to brand standards, and perform other related duties as assigned
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