Hotel Guest Services Coordinator
5 days ago
As a Front Office Agent at Hyatt Regency Boston, you will play a critical role in delivering exceptional guest experiences. This includes greeting guests warmly, verifying guest identification and reservation details, and managing incoming reservations.
Key Responsibilities:- Greet guests upon arrival and provide a seamless check-in/check-out process.
- Verify guest identification and reservation details accurately.
- Manage incoming reservations, update guest profiles, and handle changes or cancellations as needed.
- Respond to guest inquiries regarding hotel services, amenities, local attractions, and promotions.
- Process forms of payment and accurately handle cash and billing transactions.
We offer a range of benefits, including medical, dental, and vision insurance, paid time off, and excellent training and career growth opportunities.
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Guest Services Representative
5 days ago
Boston, Massachusetts, United States Seaport Hotel Full timeOnce you complete your application you must inform your current manager. Scope of Position The Guest Services Representative will engage with the guest in a variety of job functions. This position represents the hotel and will often be the first and last impression the guest has of the hotel. All Guest Service Representatives are empowered to make decisions...
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Guest Experience Coordinator
3 days ago
Boston, Massachusetts, United States Freepoint Hotel Full timeAbout the CompanyFreepoint Hotel is a leader in the hospitality industry, known for its innovative approach to hotel management. Our properties offer a unique blend of comfort, style, and amenities that cater to the needs of both business and leisure travelers.Your OpportunityWe are seeking a skilled Guest Service Agent to join our team at Freepoint Hotel....
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Guest Service Agent
4 days ago
Boston, Massachusetts, United States Freepoint Hotel Full timeHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global...
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Guest Services Representative
2 weeks ago
Boston, Massachusetts, United States Seaport Hotel Limited Partnership Full timeOnce you complete your application you must inform your current manager.Scope of Position The Guest Services Representative will engage with the guest in a variety of job functions. This position represents the hotel and will often be the first and last impression the guest has of the hotel. All Guest Service Representatives are empowered to make decisions...
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Hotel Customer Service Representative
3 days ago
Boston, Massachusetts, United States Freepoint Hotel Full timeAbout the RoleThe Guest Service Agent at Freepoint Hotel plays a pivotal role in delivering exceptional customer experiences. As the primary point of contact for guests, you will be responsible for ensuring seamless check-ins, addressing inquiries, and resolving any issues that may arise during their stay.Key ResponsibilitiesGreet and welcome guests upon...
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Guest Services Coordinator
5 days ago
Boston, Massachusetts, United States Omni Hotels Full timeJob OverviewAs a Guest Services Coordinator at Omni Hotels, you will be the first point of contact for our guests. Your role is to provide exceptional service, ensuring that every guest feels welcome and valued throughout their stay.About the RoleWe are seeking an experienced Hotel Check-in Agent who is passionate about delivering outstanding customer...
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Guest Experience Coordinator
5 days ago
Boston, Massachusetts, United States Boston Harbor Hotel Full timeOpportunity OverviewWe are seeking a highly motivated individual to join our Front Desk team at the Boston Harbor Hotel. This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.Job SummaryAs a Front Desk Agent, you will engage with people from all over the world and make meaningful connections. You...
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Hotel Guest Experience Specialist
6 days ago
Boston, Massachusetts, United States Boston Harbor Hotel Full timeAbout UsWe are a premier waterfront hotel in Boston, where luxury service is personal. We offer a competitive compensation package, comprehensive benefits, and opportunities for growth and development.As a member of our Housekeeping team, you will have the opportunity to create a memorable experience for our guests by providing exceptional service and...
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Guest Service Representative
1 week ago
Boston, Massachusetts, United States Beacon Hill Hotel Full timeWe're more than just a team - we're a community dedicated to making a difference every day. At Olympia Hospitality and the Beacon Hill Hotel, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture...
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Guest Service Representative
4 days ago
Boston, Massachusetts, United States Beacon Hill Hotel Full timeWe're more than just a team – we're a community dedicated to making a difference every day.At Olympia Hospitality and the Beacon Hill Hotel, we create a fun, supportive environment where growth never stops, and success is celebrated together.Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture...
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Guest Service Representative
7 days ago
Boston, Massachusetts, United States Beacon Hill Hotel Full timeJob Description Job Description We're more than just a team – we're a community dedicated to making a difference every day.At Olympia Hospitality and the Beacon Hill Hotel, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others,...
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Guest Experience Specialist
4 days ago
Boston, Massachusetts, United States Beacon Hill Hotel Full timeBecome a valued member of our team at the Beacon Hill Hotel, where you'll have the chance to build a rewarding career in hospitality. As a Guest Experience Specialist, you will be responsible for ensuring that every guest has a memorable and enjoyable stay with us.ResponsibilitiesRespond promptly to guest requests and inquiries, and assist with providing...
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Hotel Accommodations Coordinator
4 days ago
Boston, Massachusetts, United States Four Seasons Hotels Limited Full timeAbout UsFour Seasons Hotels Limited is committed to providing exceptional guest experiences that meet the highest standards of luxury and quality. Our team of dedicated professionals works together to create unforgettable moments for our guests, residents, and partners.The Job DescriptionThe Hotel Accommodations Coordinator is responsible for selling hotel...
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Hotel Receptionist
5 days ago
Boston, Massachusetts, United States Boston Harbor Hotel Full timeAbout the JobWe are looking for a highly motivated individual to join our Front Desk team. The ideal candidate will use their engaging personality to create a memorable first impression for our guests.ResponsibilitiesAs a Front Desk Agent, you will:Check guests in and register them properlyProvide information about the hotel, its amenities, and the local...
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Convention Services Coordinator
6 days ago
Boston, Massachusetts, United States Seaport Hotel Full time**Job Summary**We are seeking a highly skilled Convention Services Houseperson to join our team at the Seaport Hotel. As a key member of our banquet operation, you will be responsible for providing exceptional service and support to our guests.ResponsibilitiesSet up and break down tables, chairs, linens, meeting supplies, water, glassware, and...
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Hotel Guest Services Agent
1 day ago
Boston, Massachusetts, United States Wyndham Boston Beacon Hill Full timeAs a Front Desk Agent at Wyndham Boston Beacon Hill, you will be responsible for providing exceptional service to our guests, responding to their needs, and resolving any issues that may arise. Your primary responsibilities will include greeting guests promptly, registering them in the hotel's system, and assigning rooms according to their preferences.You...
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Assistant Guest Service Manager
2 days ago
Boston, Massachusetts, United States The Revolution Hotel Full timeWe're more than just a team - we're a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and...
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Hotel Safety Officer
2 days ago
Boston, Massachusetts, United States Boston Harbor Hotel Full timeAbout Us: Boston Harbor Hotel is a renowned waterfront hotel that prioritizes luxury service. We strive to provide an exceptional guest experience, and our commitment to creating a supportive work environment sets us apart. Our comprehensive compensation and benefits package, combined with growth opportunities, make us an attractive employer.Job...
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Luxury Hotel Night Auditor
7 days ago
Boston, Massachusetts, United States The Colonnade Hotel Full time**Job Title:** Night Audit Supervisor**About Our Team:**We are a Four Diamond Luxury Boutique Hotel located in the heart of Back Bay, committed to delivering exceptional experiences to our guests. Our team is dedicated to providing personalized service and creating memorable moments for our guests.**Job Description:**The Night Audit Supervisor will oversee...
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Colwen Hotels Guest Services Manager
5 days ago
Boston, Massachusetts, United States Colwen Management Inc Full timeJob Description:Guest Services and Experience:Ensure that all guests have an exceptional experienceDemonstrate knowledge of hotel property and local attractionsLeadership and Management:Supervise and train Front Office associatesMaintain open collaborative relationships with direct reportsA strong leader with excellent interpersonal and customer service...