Guest Service Coordinator

5 days ago


Boston, Massachusetts, United States Aimbridge Hospitality Full time

About Us

">

Aimbridge Hospitality is a dynamic and growing company that prides itself on delivering exceptional results and exceeding expectations. Our team members are passionate about serving our guests and driving success.

">

Job Summary

">

We are seeking a skilled Front Desk Agent to join our team at the Embassy Suites Boston at Logan Airport. In this role, you will be responsible for providing top-notch customer service, managing front desk operations, and ensuring seamless guest experiences.

">

Duties and Responsibilities

">

- Greet and register guests in a friendly and efficient manner

">

- Handle requests and resolve issues in a professional and courteous manner

">

- Maintain accurate records and process payments

">

- Communicate effectively with other departments to ensure smooth operations

">

Requirements and Qualifications

">

Aimbridge Hospitality offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional development and growth.



  • Boston, Massachusetts, United States Omni Hotels Full time

    Job OverviewAs a Guest Services Coordinator at Omni Hotels, you will be the first point of contact for our guests. Your role is to provide exceptional service, ensuring that every guest feels welcome and valued throughout their stay.About the RoleWe are seeking an experienced Hotel Check-in Agent who is passionate about delivering outstanding customer...


  • Boston, Massachusetts, United States Cooley Full time

    Guest Services Coordinator Cooley is seeking a Guest Services Coordinator to join the Facilities team. Position Summary: The Guest Services Coordinator provides hospitality support to the Boston office. Responsible for coordination of meetings in the conference center, food service function and satellite kitchen maintenance. Coordinates schedules for...


  • Boston, Massachusetts, United States SalonJobs, Inc. Full time

    Our Boston salon is seeking a Guest Experience Coordinator to provide exceptional service to our clients.About the Role:In this critical position, you will be responsible for ensuring that every guest has an outstanding experience at our salon.Key responsibilities include greeting and checking in guests, coordinating appointments, managing waitlists, and...


  • Boston, Massachusetts, United States Hyatt Regency Boston Full time

    Job OverviewAs a Front Office Agent at Hyatt Regency Boston, you will play a critical role in delivering exceptional guest experiences. This includes greeting guests warmly, verifying guest identification and reservation details, and managing incoming reservations.Key Responsibilities:Greet guests upon arrival and provide a seamless check-in/check-out...


  • Boston, Massachusetts, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present...


  • Boston, Massachusetts, United States AEG Worldwide Full time

    For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises,...


  • Boston, Massachusetts, United States Olshan Properties Full time

    Job Description Job Description About the Role:As a Guest Services Agent at Canopy by Hilton Boston, you will be the first point of contact for our guests, ensuring they receive a warm welcome and exceptional service throughout their stay. Your primary responsibility will be to manage guest check-ins and check-outs efficiently while addressing any inquiries...


  • Boston, Massachusetts, United States Seaport Hotel Limited Partnership Full time

    Once you complete your application you must inform your current manager.Scope of Position The Guest Services Representative will engage with the guest in a variety of job functions. This position represents the hotel and will often be the first and last impression the guest has of the hotel. All Guest Service Representatives are empowered to make decisions...


  • Boston, Massachusetts, United States Langham Hospitality Group Full time

    Guest Relations Coordinator – The Langham, Boston About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation...


  • Boston, Massachusetts, United States Langham Hospitality Group Full time

    Guest Relations Coordinator – The Langham, BostonAbout Langham Hospitality GroupA wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or...


  • Boston, Massachusetts, United States Seaport Hotel Full time

    Once you complete your application you must inform your current manager. Scope of Position The Guest Services Representative will engage with the guest in a variety of job functions. This position represents the hotel and will often be the first and last impression the guest has of the hotel. All Guest Service Representatives are empowered to make decisions...

  • Guest Service Agent

    3 weeks ago


    Boston, Massachusetts, United States Hersha Hospitality Management Full time

    OverviewOpportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign...


  • Boston, Massachusetts, United States Omni Hotels Full time

    ResponsibilitiesRespond to guest requests and resolve issues promptly and professionally.Train and develop front desk staff to ensure high-quality customer service.Maintain accurate records and reports, including shift reports and profile notes.Communicate effectively with management, colleagues, and guests to ensure seamless operations.Assist with...

  • Guest Service Agent

    3 weeks ago


    Boston, Massachusetts, United States Sonesta International Hotels Full time

    Job Description SummaryThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems...


  • Boston, Massachusetts, United States Four Seasons Hotels Limited Full time

    About the Location:New England charm meets urban sophistication at Four Seasons Hotel Boston. Located in the heart of historic Boston, our hotel offers stunning views of the city skyline and easy access to top attractions. From the Freedom Trail to Newbury Street, there's no shortage of exciting things to see and do in this vibrant city.As a member of our...


  • Boston, Massachusetts, United States LeadingAge Full time

    About the RoleThe Rooms Controller is a dynamic and challenging role that requires a unique blend of technical and interpersonal skills. As a member of our front office team, you will be responsible for managing room inventory, handling guest requests, and providing exceptional customer service. If you are a motivated and organized individual with a passion...


  • Boston, Massachusetts, United States Beacon Hill Hotel Full time

    We're more than just a team – we're a community dedicated to making a difference every day.At Olympia Hospitality and the Beacon Hill Hotel, we create a fun, supportive environment where growth never stops, and success is celebrated together.Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture...


  • Boston, Massachusetts, United States Beacon Hill Hotel Full time

    We're more than just a team - we're a community dedicated to making a difference every day. At Olympia Hospitality and the Beacon Hill Hotel, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture...


  • Boston, Massachusetts, United States Beacon Hill Hotel Full time

    Job Description Job Description We're more than just a team – we're a community dedicated to making a difference every day.At Olympia Hospitality and the Beacon Hill Hotel, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others,...

  • Guest Service Agent

    2 weeks ago


    Boston, Massachusetts, United States Pyramid Global Hospitality Full time

    We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time a Guest Service, Agent, Guest, Service, Retail, Hotel