Sales Representative

6 days ago

Decatur, Illinois, United States ADM Full time
Sales Representative Job Description

Join ADM's Carbohydrate Solutions Business Unit as a Sales Representative and take on a challenging role that requires strong sales and customer service skills. As a Sales Representative, you will be responsible for managing a portfolio of accounts, from initial quote to delivery on time, as well as ongoing service after the sale.

Key Responsibilities:
  • Manage a portfolio of accounts, including initial quote to delivery on time, and ongoing service after the sale.
  • First point of contact for phone and web inquiries, including basic applications support and referral to appropriate channels.
  • Prospect and call potential customers to identify new business opportunities.
  • Closing deals and achieving customer satisfaction based on goals and objectives established by product business managers.
  • Facilitate and manage product samples and technical document requests, and capture all pertinent data.
  • Sell within a core portfolio of products while also promoting ADM's full pantry of products and services.
  • Leverage internal relationships, networks, and other ADM divisions to cross-sell accounts and show ADM's value.
  • Power user of CRM SalesForce.com, daily interaction, logging all pertinent activity and customer notes, managing and updating pipeline.
  • Compile monthly and quarterly reports, and maintain project funnels from multiple sources to support product management.
  • Identify, assemble, and report trending areas of interest to product management.
  • Understand the needs and expectations of customers, and report or provide relevant solutions if necessary.
  • Demonstrate the methods of using products and resolve customer queries.
  • Make efforts to achieve short-term sales targets and improve the goodwill of the organization.
  • Work closely with cross-functional teams to maximize short and long-term profitable growth.
  • Market segment management, understanding, and reporting on segment activity and trends.
Qualifications:
  • 1-3 years of relevant sales or customer-facing experience.
  • Bachelor's degree in business or science-related field.
  • Superior organization and technological skills.
  • Outgoing personality with eagerness to assist customers via phone, web, and trade shows.
  • Team skills: ability to share ideas, work with, and assist other members to ensure success of the team.
  • Exceptional verbal and written communication skills, with a high level of confidence.
  • Creative thinker and critical problem solver.
  • Team player and target-oriented. Must work well with others.
  • Ability to multitask, work independently, and handle conflicts to a certain level.
  • Proficient in CRM software (SalesForce preferred), and other programs such as Power Point, Word, Outlook, Excel.

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