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Poolside Service Specialist

2 months ago


Albuquerque, New Mexico, United States Heritage Hotels & Resorts Full time
Job Overview

Embrace the Joy of Work and Leisure with Heritage

Heritage Companies represents the vibrant culture and traditions of New Mexico, providing a workplace dedicated to enhancing the employee experience. Our team members enjoy unique benefits, including opportunities for career advancement and generous discounts at our hotels, spas, and restaurants throughout New Mexico.

Position Type: Part-time/Full-time Hourly Role with compensation ranging from $10.50 plus tips, along with benefits.

Location: Albuquerque, NM.

Role Description:

Step into a role that transcends typical poolside jobs and become part of a team that curates exceptional, personalized hotel experiences in New Mexico. As a Pool Server, you will deliver expertly crafted cocktails and delectable dishes with professionalism and courtesy, ensuring timely and high-quality service for our guests. This position is vital in supporting the Front of House team to create memorable poolside moments.

Key Responsibilities:
  • Exhibit a positive and professional demeanor with both colleagues and guests.
  • Welcome and greet guests in the pool area.
  • Verify identification to confirm age requirements for alcohol consumption.
  • Record, process, and serve food and beverage orders from guests.
  • Deliver food and drinks between the bar and pool area.
  • Maintain cleanliness and order in the pool area.
  • Assist guests with their needs while at the pool.
  • Regularly patrol the area to clear glasses and empty trash bins.
  • Set up and dismantle poolside areas daily.
  • Manage waste disposal and identify areas requiring immediate attention.
  • Ensure pool supplies and linens are stocked to meet inventory standards.
  • Collaborate with the Supervisor to prioritize tasks and provide support as needed.
Employee Benefits:
  • Part-time staff receive: Dental, Vision, and 401k benefits.
  • Full-time staff receive: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Accident Coverage, Critical Illness Insurance, and 401k benefits.
Qualifications:
  • Must possess a valid New Mexico Food Handler Certification and Alcohol Server Certification.
  • Ability to remain on your feet for extended periods.
  • Capable of lifting, pushing, reaching, and carrying over 30 pounds regularly.
  • Strong verbal communication skills and the ability to multitask effectively.
  • Preferred experience of 6 months to 1 year in high-volume or fine dining settings.

Heritage Hotels & Resorts Inc. is committed to being an Equal Opportunity Employer, celebrating our communities and local artisans.