Client Service Specialist
3 days ago
We are seeking a highly skilled and customer-focused Client Service Specialist to join our team at Specialized Trust Company. As a key member of our client services team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities:
- Manage a high volume of client inquiries and resolve issues in a timely and professional manner
- Provide accurate and complete information to clients regarding our services and products
- Build and maintain strong relationships with clients through effective communication and problem-solving skills
- Meet or exceed sales targets and call handling quotas
- Stay up-to-date on company policies, procedures, and products to provide expert advice to clients
Requirements:
- Proven experience in customer-facing roles, preferably in the financial services industry
- Excellent communication, problem-solving, and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- High school degree or equivalent required
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
How to Apply:
Please submit your resume and a cover letter outlining your experience and qualifications for this role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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