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Customer Service Documentation Specialist
2 months ago
We are seeking a highly organized and detail-oriented Customer Service Documentation Specialist to join our team at HME Specialists LLC. As a key member of our customer service team, you will play a vital role in ensuring accurate and timely documentation to support our exceptional customer service.
Responsibilities- Obtain and request medical authorizations, accurately logging in authorizations and prescriptions, and following up as needed to ensure the billing process is completed seamlessly.
- Fulfill pick-up requests to ensure timely delivery of essential medical supplies.
- Contribute to the overall success of our customer service team through attention to detail and commitment to thorough documentation.
- A go-getter attitude and a team-player personality.
- Strong organizational and time-management skills to manage multiple tasks and priorities effectively.
- Proficiency in using various software and tools to complete documentation tasks.
- Ability to adapt to new systems as needed.
We offer a competitive pay range of $16.50 per hour, a dynamic and customer-centric culture, and great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.
