Customer Support Specialist
5 days ago
We are seeking a highly skilled Customer Support Specialist to join our team at Percepta House in Washington, DC. The estimated annual salary for this role is $54,000 - $65,000.
Key Responsibilities:- Customer Interaction:
- Respond to customer inquiries via phone, live chat, or in-person.
- Provide accurate information about products and company policies.
- Problem Resolution:
- Address customer complaints promptly and professionally.
- Escalate complex issues to the appropriate departments while ensuring follow-up.
- Documentation and Reporting:
- Maintain detailed records of customer interactions.
- Prepare reports on recurring issues to aid in process improvement.
- A high school diploma or equivalent (required); an associate or bachelor's degree (preferred).
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Patient, empathetic, and a customer-first mindset.
- Proficient in Microsoft Office Suite or similar tools.
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Customer Support Specialist II
5 days ago
Washington, Washington, D.C., United States Allied Government Solutions Full timeJob SummaryWe are seeking an experienced Customer Support Specialist II to provide exceptional support to customers requesting passport services.This role involves working in a dynamic environment, utilizing strong problem-solving skills to resolve customer inquiries and concerns. A minimum of 2-4 years of experience in a government contract environment is...
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Cashier and Customer Support Specialist
5 days ago
Washington, Washington, D.C., United States AHU Technologies Inc Full timeAbout the RoleThis is an exciting opportunity for a Cashier and Customer Support Specialist to work with AHU Technologies Inc in Washington, D.C. The ideal candidate will have excellent communication skills, a problem-solving attitude, and the ability to handle various customer interactions effectively.The successful candidate will be responsible for...
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Oncology Data Specialist
1 week ago
Washington, Washington, D.C., United States Customer Value Partners Full timeJob DescriptionCareer Opportunities: We are seeking an experienced Oncology Data Specialist to join our team and support the transformation of healthcare within the Veterans Health Administration.This is an exciting opportunity for a certified cancer registrar to provide innovative support in program and project management, data analysis, training, strategic...
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Customer Support and Data Entry Specialist
5 days ago
Washington, Washington, D.C., United States Vision Center Full timeAbout the RoleThe Customer Support and Data Entry Specialist will be responsible for handling customer inquiries, processing orders, and maintaining accurate records. This position requires strong organizational skills, proficiency in data entry software, and excellent communication skills.A high school diploma or equivalent is required, with additional...
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IT Support Specialist
4 days ago
Washington, Washington, D.C., United States Serigor Inc. Full timeJob Title: IT Support SpecialistThe Helpdesk Customer Support Entry role at Serigor Inc. is an exciting opportunity for individuals with a passion for delivering exceptional technical support experiences. This position involves working as the first point of contact for clients, addressing their technical inquiries and issues in a timely and professional...
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Medical Front Desk Coordinator
5 days ago
Washington, Washington, D.C., United States Specialist Office Full timeJob SummaryWe are seeking a highly skilled Medical Receptionist to join our team at Specialist Office in Washington, DC. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support.Responsibilities:Greet patients professionally, answer phone calls, and manage faxes, emails, and other forms...
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User Support Specialist
4 days ago
Washington, Washington, D.C., United States Optimized Technical Solutions Full timeJob Title: User Support SpecialistOptimized Technical Solutions is seeking a knowledgeable User Support Specialist to provide exceptional customer service and support to our users.Salary: $85,000 per annum (plus benefits)Job Description:As a User Support Specialist, you will be responsible for providing user training and support, as well as developing...
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Sales Support Specialist
6 days ago
Washington, Washington, D.C., United States Anastasia Beverly Hills Full timeSales Support Specialist Job Description:We are seeking a highly skilled Sales Support Specialist to join our team at Anastasia Beverly Hills. The successful candidate will be responsible for supporting sales growth, providing exceptional customer service, and maintaining a high level of product knowledge.Main Responsibilities:Support sales growth through...
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Technical Support Specialist
6 days ago
Washington, Washington, D.C., United States AHU Technologies Inc Full timeJob Title: Technical Support SpecialistEstimated Salary: $65,000 - $85,000 per yearCompany Overview:At AHU Technologies Inc, we strive to deliver innovative technology solutions that drive business success. As a Technical Support Specialist, you will play a critical role in ensuring the smooth operation of our desktop services.Key Responsibilities:Resolve...
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Facilities Support Specialist
2 weeks ago
Washington, Washington, D.C., United States ABM Full timeAbout ABMWe are a leading provider of facilities services, and we are seeking a highly skilled Facilities Support Specialist to join our team. This role requires strong communication skills, a customer-focused mindset, and the ability to handle a variety of customer service tasks in a fast-paced environment.Job DescriptionThis position offers a competitive...
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IT Support Specialist
5 days ago
Washington, Washington, D.C., United States DP Solutions Full timeJob OverviewWe are seeking a highly skilled IT Support Specialist to join our team at DP Solutions. As a key member of our technical staff, you will provide remote support assistance and remediation to our customers, covering all technology aspects including workstations, servers, printers, networks, and vendor-specific hardware and software.With a strong...
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Office Support Specialist
1 week ago
Washington, Washington, D.C., United States Total Document Solutions Full timeJob Title: Office Support SpecialistWe are seeking an experienced Office Support Specialist to join our team at Total Document Solutions. As a key member of our professional services team, you will provide exceptional customer service and on-site back office support.The ideal candidate will have the ability to work with minimal supervision, possessing...
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Technical Support Specialist
3 days ago
Washington, Washington, D.C., United States AHU Technologies Inc Full timeJob Title: Technical Support SpecialistAbout the Job:AHU Technologies Inc is seeking a highly skilled Technical Support Specialist to join our team in Washington D.C. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to end-users on various IT-related issues.Responsibilities:- Provide timely and...
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Administrative Support Specialist
1 week ago
Washington, Washington, D.C., United States State Farm Insurance Full timeJob Title: Administrative Support SpecialistWe are seeking an experienced Administrative Support Specialist to join our team at State Farm Insurance.Responsibilities:Assist customers with their insurance needs by providing exceptional service and answering inquiries.Process insurance policy changes and updates in a timely and accurate manner.Maintain...
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Zero Trust Security Specialist
6 days ago
Washington, Washington, D.C., United States Customer Value Partners Full timeAbout the OpportunityCustomer Value Partners, LLC is seeking a skilled Cybersecurity Analyst to join our team in implementing Zero Trust security strategies and roadmaps.This is a unique chance to make a significant impact in transforming healthcare, enhancing security, and making government work better.The estimated salary for this role is $140,000 -...
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Legal Support Specialist
1 week ago
Washington, Washington, D.C., United States Consilio - ELS Direct Hire Division Full timeRole SummaryWe are seeking a seasoned Legal Support Specialist to join our team in Washington, DC. This is a dynamic role that requires a high level of organization, attention to detail, and excellent communication skills.Main Responsibilities:Calendar management: coordinate schedules, meetings, and travel arrangements for multiple attorneys.Time management:...
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Data Manager for Cancer Registry Solutions
6 days ago
Washington, Washington, D.C., United States Customer Value Partners Full timeJob OverviewWe are seeking a skilled Oncology Data Specialist to join our team and contribute to the success of our clients in the healthcare industry.The successful candidate will have extensive experience in data management, analysis, and reporting, as well as strong program management skills.This role offers a unique opportunity to apply your expertise in...
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IT Support Specialist
1 week ago
Washington, Washington, D.C., United States DP Solutions Full timeJob OverviewWe are seeking an experienced IT Support Specialist to join our team at DP Solutions, a premier IT technology solutions provider in the mid-Atlantic region.This full-time position offers a competitive salary of $60,000 - $80,000 per year, depending on experience and qualifications.Key ResponsibilitiesProvide remote technical assistance and...
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Audio Visual Support Specialist
5 days ago
Washington, Washington, D.C., United States Applied Computing Technologies Full timeJob Title: Audio Visual Support SpecialistEstimated Annual Salary: $80,000 - $110,000About the RoleWe are seeking a highly skilled Audio Visual Support Specialist to provide onsite support to a Federal Government Agency in Washington, DC. As an AV Specialist, you will be responsible for maintaining, troubleshooting, and repairing audiovisual technology.Key...
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Field Support Specialist
6 days ago
Washington, Washington, D.C., United States OneCloud Corporation Full timeJob Title:Field Support SpecialistAbout the RoleWe are seeking a highly skilled Field Support Specialist to join our team at OneCloud Corporation. As a key member of our technical installation and maintenance team, you will be responsible for providing top-notch support to our customers in the field.The ideal candidate will have strong analytical and...