Sales Associate E-commerce/Phone

5 days ago


Libertyville, Illinois, United States Careerbuilder-US Full time
About the Role

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions to empower our customers to make informed decisions. With a network of dealerships nationwide strengthened by a recognized brand, we provide a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services.

The E-commerce Sales Associate plays a critical role in guiding customers through their vehicle purchase journey, interacting with hundreds of customers online, over the phone, and in person. Responding to leads in a timely manner, answering questions, providing information, and helping guide customers effectively from phone and internet contact to an in-store experience is key.

Key Responsibilities
  • Provide exceptional customer service and support to customers throughout their vehicle purchase journey
  • Respond to customer inquiries and provide information on vehicle features, pricing, and availability
  • Guide customers through the vehicle selection process, ensuring they find the perfect vehicle that meets their needs and budget
  • Work closely with the sales team to ensure a seamless customer experience from initial contact to delivery
  • Meet or exceed sales targets and contribute to the growth of the dealership
Requirements
  • High school diploma or equivalent
  • Proven ability to provide exceptional customer service and support
  • Drive to set and achieve targeted goals
  • Prior sales experience, retail preferred
  • Demonstrated communication, consultative, interpersonal, and organizational skills
  • Valid in-state driver's license and an acceptable, safe driving record
Why Work for AutoNation?

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry.



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