Account Representative

4 days ago


Greenville, South Carolina, United States Total Quality Logistics Full time

About the Role:

We are seeking a highly motivated and results-driven Account Representative to join our team at Total Quality Logistics. As an Account Representative, you will play a critical role in supporting our Sales Team to drive revenue growth and build strong relationships with our customers.

Key Responsibilities:

  • Communicate effectively with the Sales Team and customers to build and maintain ongoing relationships.
  • Manage daily shipment activities, resolving issues to ensure timely pickup and delivery.
  • Work with the Sales Team to provide and negotiate competitive pricing and rates.
  • Input, update, and manage shipment information in our state-of-the-art systems.
  • Collaborate with the Support Team to guarantee each shipment is serviced properly.
  • Assist with billing and accounting responsibilities as needed.
  • Become a subject matter expert for TQL's new transportation services.

Requirements:

  • College degree preferred, but we have successful Account Representatives without one.
  • The determination to work harder than anyone you know.
  • Excellent communication skills.
  • Strong problem-solving skills, while being forthright about conflict.
  • Ability to work with the latest technologies.
  • An obsession for great customer service.

What We Offer:

  • $40,000 base salary with uncapped commission opportunity.
  • Paid relocation to TQL's HQ in Cincinnati, OH (if interested).
  • Health, Dental, and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match.
  • Paid training and structured mentoring program.
  • Career advancement opportunities with 75% of our Sales Managers promoted from within.
  • We win wherever we go - Voted a Fortune 100 Best Companies To Work For (2023) and Forbes Americas Best Employers (2022).


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