Customer Service Representative
4 days ago
**Job Summary**
**About BWI Companies**
BWI Companies is a leading wholesale distributor of retail farm and ranch products, serving 18 states in the southeastern United States. We are seeking a highly motivated and customer-focused individual to join our sales and marketing team as a Customer Service Representative.
**Key Responsibilities**
As a Customer Service Representative, you will be responsible for:
- Assisting sales personnel by enhancing communication with customers and outside sales staff.
- Answering inbound calls from potential customers, explaining product availability, credit policies, and delivery policies.
- Entering orders from existing customers into our computer system.
- Calling existing customers to inform them of new product details, promotions, and events.
- Helping to resolve customer complaints and issues to ensure customer satisfaction.
**Benefits**
As a valued member of our team, you will enjoy a range of benefits, including:
- 401(k) retirement plan with a generous company match.
- Health, dental, and vision care plan options.
- Flexible spending account and health savings account options.
- Life and disability insurance.
- Paid vacation and holidays.
**Requirements**
To be successful in this role, you will need:
- A high school diploma or equivalent.
**What We Offer**
BWI Companies is a privately held company with over 60 years of successful sales growth and profitability. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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