Resource Coordinator Liaison
2 weeks ago
Hunton Services, a division of the Hunton Group in Texas, is seeking a dedicated Resource Coordinator to support the Rental Manager and Rental Asset Manager.
A leading industry company located in Houston is looking for an organized individual with excellent customer service skills.
Responsibilities:
- Verify customer information and update records as necessary.
- Attach supporting documents to service calls.
- Routine checks on open calls to ensure completion.
- Record-keeping for refrigerant-related activities.
- Process warranty claims and track paid claims.
- Billing: Verify job description accuracy, adjust rates by customer, and markup materials as needed.
- Weekly review of aging Accounts Receivable.
- Communicate with sales, technicians, supervisors, and coordinators regarding scheduling and potential delays.
- Respond to emails addressed to "dispatch" when possible.
- Answer incoming calls to the dispatch line.
- Receive Purchase Orders in Metaviewer.
- Prepare presentations for sales meetings.
- Evaluate subcontract forms for all subcontractors.
- Gather JSAs from technicians for each job.
- Track safety requirements for each customer site.
- Monitor existing safety certifications for each technician.
Requirements:
- Proficiency in Microsoft Office tools (Word, Outlook, Excel).
Compensation: The estimated annual salary for this position is around $60,000 based on industry standards and location. This figure may vary depending on experience and qualifications.
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