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Support Specialist Team Member

2 months ago

Orlando Florida, United States Westgate Resorts Full time
{"Job Title": "Team Member Support Specialist", "Job Summary": "We are seeking a highly skilled and compassionate Team Member Support Specialist to join our team at Westgate Resorts. In this critical role, you will provide guidance and assistance to Westgate Team Members as they navigate unforeseen emergencies. Your expertise will help ensure that our Team Members receive the support they need to thrive in their roles.", "Key Responsibilities": "
  • Intake and evaluation of Team Member grant requests from the David's Dollars Team Member Crisis Fund
  • Work directly with Team Member Services to obtain all necessary documentation
  • Make recommendations about financial assistance for Team Members
  • Follow through with the approval or denial process, including counseling Team Members on additional resources
  • Maintain all tracking and reporting of requests, grants, referrals, and denials
  • Manage loans given by David's Dollars Team Member Crisis Fund to assist Team Members in lieu of grants
  • Create and maintain David's Dollars Team Member Crisis Fund operation manual and community resource list
  • Initial and ongoing training of Team Member Services representatives on community resources available to Westgate Team Members
  • Assist with the Foundation's annual companywide Team Member giving campaign
  • Assist with the Foundation's annual school supply and vacation toy distribution to Westgate Team Members
  • Assist with our annual Military Weekend event
  • Coordinate with resorts and corporate office for all in-kind donation items to local non-profits
", "Requirements": "
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High level of discretion and confidentiality
", "What We Offer": "
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
", "How to Apply": "If you are a motivated and compassionate individual who is passionate about supporting Team Members, please submit your application today.", "Language": "en-US"}