Loan Processing Specialist
4 weeks ago
Job Summary:
We are seeking a highly skilled Loan Processing Specialist to join our Indirect Lending team at Northwest Federal Credit Union. As a Loan Processing Specialist, you will be responsible for the processing of assigned loans against credit criteria and credit union policy.
Key Responsibilities:
- Accurately and efficiently process member financial transactions
- Perform audits on dealer loan applications to ensure accuracy
- Open new membership accounts
- Work in partnership with teams across the organization to deliver on projects that improve visibility into the member experience
- Provide exceptional member experiences
- Provide operational oversight, support, and resolve escalated requests
- Ensure timely, accurate funding on loans
- Prepare, assemble, and maintain loan documents files and promptly submit files to be imaged
- Answer telephone inquiries and respond to dealership inquiries
- Perform other duties as assigned
Requirements:
- High school diploma or equivalent
- Minimum 1 year of loan processing experience; financial institution preferred
- Ability to work the hours of Monday-Friday 8:00AM-4:30PM
- Ability to work effectively on-site in our Herndon, VA headquarters and equally effectively remotely
- Strong organizational skills and multi-tasking abilities
- Demonstrated experience working in a high production area
- Ability to maintain confidentiality
- Ability to collaborate
- Accuracy and detail-orientation
- Effective oral and written communication skills
- Effective problem-solving skills
- Excellent interpersonal skills
- Compliance with policies and regulations
- Ability to interact effectively with all levels of the organization and/or with members
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