Loan Processing Specialist

4 weeks ago


Herndon, Virginia, United States Northwest FCU Full time

Job Summary:

We are seeking a highly skilled Loan Processing Specialist to join our Indirect Lending team at Northwest Federal Credit Union. As a Loan Processing Specialist, you will be responsible for the processing of assigned loans against credit criteria and credit union policy.

Key Responsibilities:

  • Accurately and efficiently process member financial transactions
  • Perform audits on dealer loan applications to ensure accuracy
  • Open new membership accounts
  • Work in partnership with teams across the organization to deliver on projects that improve visibility into the member experience
  • Provide exceptional member experiences
  • Provide operational oversight, support, and resolve escalated requests
  • Ensure timely, accurate funding on loans
  • Prepare, assemble, and maintain loan documents files and promptly submit files to be imaged
  • Answer telephone inquiries and respond to dealership inquiries
  • Perform other duties as assigned

Requirements:

  • High school diploma or equivalent
  • Minimum 1 year of loan processing experience; financial institution preferred
  • Ability to work the hours of Monday-Friday 8:00AM-4:30PM
  • Ability to work effectively on-site in our Herndon, VA headquarters and equally effectively remotely
  • Strong organizational skills and multi-tasking abilities
  • Demonstrated experience working in a high production area
  • Ability to maintain confidentiality
  • Ability to collaborate
  • Accuracy and detail-orientation
  • Effective oral and written communication skills
  • Effective problem-solving skills
  • Excellent interpersonal skills
  • Compliance with policies and regulations
  • Ability to interact effectively with all levels of the organization and/or with members


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