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Sales Manager

2 months ago

Kansas City, Missouri, United States Academy Sports + Outdoors Full time

Job Summary:

The Sales Manager - Store Operations is a leadership position responsible for the overall management and execution of operational excellence for the entire store. This includes supervision and management of team members in Hardlines and Softlines Sales, as well as direction and coordination of activities through subordinate team leads and other team members.

Key Responsibilities:

  • Full-time position averaging 45-50 hours/week.
  • Overall management responsibility for the execution and operational excellence of the entire store.
  • Management responsibility for Hardlines and Softlines Sales and actively participates in the personnel decisions of team members, including, but not limited to, employee selection, training, discipline, termination and development.
  • Provides departmental direction to the Hardlines and Softlines Sales team and daily supervisory oversight to Team Leads and team members to ensure that exceptional customer service is the priority of interaction with customers.
  • Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the sales, staffing, training, payroll hours and scheduling of team members.
  • Manages workforce productivity, efficiency and process improvement projects and initiatives.
  • Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations.
  • Ensures the completion of departmental zoning and adherence to department, store and Company standards.
  • Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook.
  • Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks.
  • Audits firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver.
  • Required to complete Firearms Sales Certification training.
  • Successful completion of Academy Leadership University.
  • Provides supervisory oversight to the team member talent lifecycle including hiring, onboarding, developing and coaching team members.
  • Required to learn, understand and enforce company policies, procedures and safety rules.
  • Adheres to company work hours, policies, procedures and rules applicable to management-level employees.
  • Duties may change and Sales Manager may be required to perform other duties as assigned.

Physical Requirements & Attendance:

  • Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms.
  • Occasionally climb or balance, or stoop, kneel, crouch and crawl.
  • Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds.
  • Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.