Bilingual Customer Service Representative

23 hours ago


Chandler, Arizona, United States Russell Tobin Full time

Job Summary

Company: Russell Tobin

Job Type: Full-Time

Salary: $52,000 per year


About the Role

We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Russell Tobin. As a key member of our customer service team, you will play a vital role in connecting clients with our wide range of financial solutions, helping them achieve their financial goals.


Key Responsibilities

  • Client Relationship Building: Build and deepen relationships with clients by uncovering their financial needs and recommending appropriate products, services, and solutions.
  • Customer Inquiry Response: Respond to customer inquiries and concerns, crafting customized solutions tailored to their needs.
  • Sales and Fulfillment: Sell and fulfill banking products, including checking and savings accounts, credit cards, Certificates of Deposit (CDs), Individual Retirement Accounts (IRAs), and loans.
  • Opportunity Identification: Identify opportunities for licensed sales functions and make referrals to Line of Business partners as needed.
  • Quote Provision: Provide accurate quotes on rates, terms, and programs for various banking solutions.
  • Risk Management: Manage risk in all business, product, and service transactions using available tools.


Required Skills

  • Attention to Detail: Maintain high levels of accuracy and attention to detail in all interactions and transactions.
  • Client Solutions Advisory: Provide expert advice on financial products and services to clients.
  • Customer and Client Focus: Prioritize client needs and provide exceptional customer service.
  • Knowledge of Relevant Laws, Rules, and Regulations: Stay up-to-date on relevant laws, rules, and regulations affecting financial services.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced customer service environment.
  • Client Experience Branding: Contribute to creating a positive client experience through effective communication and problem-solving.
  • Customer Service Management: Manage customer service interactions to ensure client satisfaction and loyalty.
  • Issue Management: Effectively manage and resolve customer complaints and issues.
  • Problem Solving: Apply critical thinking and problem-solving skills to resolve complex customer issues.
  • Active Listening: Demonstrate active listening skills to understand client needs and concerns.
  • Business Development: Identify opportunities for business growth and development.
  • Consulting: Provide consulting services to clients on financial products and services.
  • Referral Identification: Identify opportunities for referrals to Line of Business partners.
  • Research: Conduct research to stay up-to-date on financial products and services.


Education Requirement:

  • High School Diploma, GED, or Equivalent: Possess a high school diploma, GED, or equivalent.


  • Chandler, Arizona, United States Scott Thomas - State Farm Agency Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as an Insurance Customer Service Representative at Scott Thomas - State Farm Agency.Key ResponsibilitiesEstablish and maintain strong relationships with customers to promote State Farm products, including auto, home, and life insurance.Provide exceptional...


  • Chandler, Arizona, United States Rent-A-Center Full time

    Join Our Team at Rent-A-CenterAt Rent-A-Center, we are dedicated to empowering our employees to shape their careers. We are currently seeking a Bilingual Customer Account Representative to thrive in a vibrant retail setting where personal and professional growth is encouraged.Key Responsibilities:Deliver outstanding customer service both in-store and during...


  • Chandler, Arizona, United States Republic Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Republic Services. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving moderately complex issues, and ensuring a positive experience for all interactions.Key...


  • Chandler, Arizona, United States MAXIMUS Full time

    General Information Job Posting TitleBilingual Customer Service Representative - Spanish, HealthcareWorking TimeFull-time Description & Requirements Bilingual Customer Service Representative - Spanish, Healthcare Location On-site Position Hourly Base Pay $19.78 plus potential bonuses Schedule Regular and Limited-Service Full-Time schedules...


  • Chandler, Arizona, United States GTN Technical Staffing Full time

    Job OverviewBilingual Customer Service Banker (Spanish)KEY DETAILSLocation: Chandler, AZ; ONSITEEmployment Type: Direct HireCompensation: Based on experience (Up to $26/hour)Eligibility: US Citizens or Green Card Holders ONLYOur organization is seeking a Bilingual Customer Service Banker to enhance our client relations.Position Responsibilities:This role...


  • Chandler, Arizona, United States The Bank of America Corporation Full time

    Join Our Team at Bank of America At Bank of America, we are driven by a shared mission to enhance financial well-being through meaningful connections. Position Overview: As a Bilingual Spanish Customer Service Banker, you will play a vital role in delivering exceptional service to our clients. Your responsibilities will include: Providing tailored financial...


  • Chandler, Arizona, United States MAXIMUS Full time

    General Information Job Title: Bilingual Customer Service Representative - Spanish, HealthcareLocation: On-site Position in Phoenix, AZEmployment Type: Full-time Role Overview & Responsibilities Join Our Team as a Bilingual Customer Service Representative!Are you dedicated to making a meaningful difference in the lives of others? Do you excel in...


  • Chandler, Arizona, United States Lam Research Full time

    About Lam ResearchLam Research is a leading global supplier of wafer fabrication equipment and services to the semiconductor industry. Our innovative solutions help our customers build smaller, faster, and more power-efficient devices.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service...


  • Chandler, Arizona, United States Trescal Full time

    **Job Title: Customer Service Representative****Job Summary:**Trescal is a leading provider of calibration, repair, and asset services. We are seeking a highly skilled Customer Service Representative to join our team in Chandler, Arizona.**Key Responsibilities:**Prepare purchase requisitions, customer quotations, and estimates.Respond to customer inquiries,...


  • Chandler, Arizona, United States Pep Boys Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Pep Boys. As a key member of our service team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide exceptional customer service and support to customers, responding to...


  • Chandler, Arizona, United States Copper Creek Inn Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Copper Creek Inn. As a key member of our front office team, you will be responsible for providing exceptional customer service to our residents, guests, and visitors.Key ResponsibilitiesGreeting and Communication: Greet residents, guests, and...


  • Chandler, Arizona, United States Tammy White - State Farm Agent Full time

    Job Description**Position Overview**Are you a motivated and customer-focused individual who enjoys working with the public? If so, this may be the career for you. As a representative of Tammy White - State Farm Agent, you will have the opportunity to work with a dynamic team and provide exceptional service to our customers.**Responsibilities**Establish and...


  • Chandler, Arizona, United States Bright Vision Technologies Full time

    Job DescriptionBright Vision Technologies is seeking a highly skilled Customer Service Representative to join our team in Chandler, AZ. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth through sales and service.Key Responsibilities:Build and Deepen Relationships:...


  • Chandler, Arizona, United States Courtny Tyler - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative with Courtny Tyler - State Farm Agent, you will play a vital role in building and maintaining strong relationships with our customers. If you are a people-oriented individual with excellent communication skills and a passion for marketing products and services, this may be the perfect opportunity for you.Key...


  • Chandler, Arizona, United States Tee Jay Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Tee Jay Group. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and safe store environment.Key ResponsibilitiesCustomer Service:...


  • Chandler, Arizona, United States Goodwill of Central and Northern Arizona Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, promoting sales, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent...


  • Chandler, Arizona, United States Pelican Staffing Full time

    Pelican Staffing is seeking a highly skilled and fluent Mandarin speaking customer support representative to join our team. As a customer support specialist, you will be responsible for providing exceptional customer service to our clients, communicating effectively with customers, and resolving issues in a timely and professional manner.Key...


  • Chandler, Arizona, United States Bryan Ross - State Farm Agent Full time

    Job Opportunity**About the Role**Bryan Ross - State Farm Agent is seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in building and maintaining strong relationships with our customers, promoting State Farm products, and driving business...


  • Chandler, Arizona, United States Copper Creek Inn Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Copper Creek Inn. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our residents, guests, and visitors.Key ResponsibilitiesGreeting and Communication: Greet residents, guests, and...


  • Chandler, Arizona, United States GTN Technical Staffing Full time

    Job OverviewPosition: Customer Service Banker (Bilingual - Spanish Required)Employment Type: Full-Time (Permanent)Compensation: $21 - $25 per hourLocation: Chandler, AZRole Summary:This position is dedicated to establishing connections with clients and providing a comprehensive range of banking solutions to assist them in achieving their financial...