Customer Service Representative

4 weeks ago


Woodridge, Illinois, United States Elements Massage Full time

Overview:

Elements Massage is seeking a highly skilled and customer-focused individual to join our team as a Retail Sales Associate. This role is perfect for someone who enjoys interacting with people, has excellent communication skills, and is able to work in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional customer service and ensure a positive guest experience
  • Sell the Elements Wellness program membership to new guests and returning clients
  • Manage the front desk and back of house areas, maintaining a clean and organized environment
  • Handle customer complaints or issues with empathy and patience
  • Work independently and as part of a team to achieve sales goals and improve service

Perks:

  • Competitive hourly rate starting from $15.00-$17.00 based on experience
  • Uncapped bonuses based on monthly sales conversion
  • Employee massage and discounts on retail products and services
  • Paid time off and a flexible schedule

Requirements:

  • Ability to follow our proven sales process and build customer loyalty
  • Excellent verbal communication and problem-solving skills
  • Strong organizational and multitasking abilities
  • Ability to work a flexible schedule, including weekends and holidays

Qualifications:

  • Retail sales and front office experience
  • Valid driver's license and reliable transportation
  • Ability to work independently and as part of a team


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