Customer Service Representative
4 weeks ago
Overview:
Elements Massage is seeking a highly skilled and customer-focused individual to join our team as a Retail Sales Associate. This role is perfect for someone who enjoys interacting with people, has excellent communication skills, and is able to work in a fast-paced environment.
Key Responsibilities:
- Provide exceptional customer service and ensure a positive guest experience
- Sell the Elements Wellness program membership to new guests and returning clients
- Manage the front desk and back of house areas, maintaining a clean and organized environment
- Handle customer complaints or issues with empathy and patience
- Work independently and as part of a team to achieve sales goals and improve service
Perks:
- Competitive hourly rate starting from $15.00-$17.00 based on experience
- Uncapped bonuses based on monthly sales conversion
- Employee massage and discounts on retail products and services
- Paid time off and a flexible schedule
Requirements:
- Ability to follow our proven sales process and build customer loyalty
- Excellent verbal communication and problem-solving skills
- Strong organizational and multitasking abilities
- Ability to work a flexible schedule, including weekends and holidays
Qualifications:
- Retail sales and front office experience
- Valid driver's license and reliable transportation
- Ability to work independently and as part of a team
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