Patient Service Representative

1 month ago


Woodridge, Illinois, United States NorthShore University HealthSystem Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at NorthShore University HealthSystem. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and support in a fast-paced clinical environment.

Key Responsibilities:

  • Provide accurate and timely registration and scheduling services for patients
  • Manage patient accounts and resolve billing and insurance issues
  • Operate various office machines and software systems with manual dexterity
  • Utilize strong data entry and keyboarding skills to maintain accurate records
  • Develop and maintain knowledge of health insurance, medical terminology, and anatomy
  • Collaborate with healthcare team members to ensure seamless patient care

Requirements:

  • High School diploma or equivalent required; Associate's degree in Business Administration or Management preferred
  • 2+ years of experience in registration, scheduling, patient accounts, cash collections, or customer service in a healthcare setting
  • Manual dexterity and ability to operate office machines
  • Strong data entry and keyboarding skills
  • Knowledge of Microsoft Office Suite and health insurance systems
  • Bilingual skills a plus

Benefits:

  • Career pathways for professional growth and development
  • Competitive medical, dental, and vision options
  • Tuition reimbursement and wellness program savings plan
  • Free parking at designated locations and community involvement opportunities
  • Retirement options with company match and paid time off


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