Patient Service Representative
2 weeks ago
Job Summary:
We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at NorthShore University HealthSystem. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and support in a fast-paced clinical environment.
Key Responsibilities:
- Provide accurate and timely registration and scheduling services for patients
- Manage patient accounts and resolve billing and insurance issues
- Operate various office machines and software systems with manual dexterity
- Utilize strong data entry and keyboarding skills to maintain accurate records
- Develop and maintain knowledge of health insurance, medical terminology, and anatomy
- Collaborate with healthcare team members to ensure seamless patient care
Requirements:
- High School diploma or equivalent required; Associate's degree in Business Administration or Management preferred
- 2+ years of experience in registration, scheduling, patient accounts, cash collections, or customer service in a healthcare setting
- Manual dexterity and ability to operate office machines
- Strong data entry and keyboarding skills
- Knowledge of Microsoft Office Suite and health insurance systems
- Bilingual skills a plus
Benefits:
- Career pathways for professional growth and development
- Competitive medical, dental, and vision options
- Tuition reimbursement and wellness program savings plan
- Free parking at designated locations and community involvement opportunities
- Retirement options with company match and paid time off
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