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Warranty Claims Analyst

2 months ago

Lake City, Minnesota, United States Hearth & Home Technologies Full time

About Hearth and Home Technologies
Hearth and Home Technologies stands as the premier manufacturer of hearth solutions, offering a diverse range of products including gas, electric, and wood-burning fireplaces, as well as stoves. With a rich legacy of quality and customer satisfaction, we are committed to excellence in every aspect of our business.

Position Overview
The Seasonal Claims Specialist plays a vital role in our operations, focusing on the management and resolution of warranty claims. This position requires a keen attention to detail and a thorough understanding of claims processing within the manufacturing sector.

Key Responsibilities
1. Review and assess warranty claims to ensure compliance with company policies.
2. Collaborate with various departments to gather necessary information for claims resolution.
3. Maintain accurate records of claims and follow up on outstanding issues.
4. Provide exceptional customer service to clients regarding their claims inquiries.

Qualifications
1. Strong analytical skills and attention to detail.
2. Excellent communication abilities, both written and verbal.
3. Previous experience in claims processing or a related field is preferred.
4. Ability to work effectively in a fast-paced environment.

Why Work with Us?
At Hearth and Home Technologies, we value our employees and strive to create a supportive and rewarding work environment. Join us in delivering top-notch products and services to our customers.