Warranty Claims Specialist
3 weeks ago
The Warranty Processor role at Hertz involves submitting OEM coded warranty claims from warranty writers into multiple warranty systems. This position requires attention to detail and organizational skills to ensure timely and accurate processing of claims.
The ideal candidate will have experience in warranty processing or equivalent experience, as well as data entry skills and the ability to learn new software applications. Strong communication and analytical skills are also essential for success in this role.
Hertz offers a competitive hourly rate of $17.00 per hour, as well as a range of benefits including paid time off, medical, dental, and vision plans, and retirement programs. The company is committed to diversity and inclusion, and encourages individuals from all backgrounds to apply.
Key Responsibilities:
- Enter coded warranty claims into Reynolds and Reynolds application or through manufacturers website warranty systems.
- Enter history and accounting data into R&R for the non-integrated manufacturers.
- Submit PDI information on designated manufacturers.
- Print and reconcile the daily/weekly/monthly manufacturer statement to the claims submitted.
- Submit rejected claims to the warranty writer for correction and then resubmit.
- Research and resolve any monthly aging issues with each manufacturer.
- Work with warranty writers and other processors to assist and ensure claims are processed in a timely fashion and not to exceed manufacturer claims submission deadlines.
- Document and maintain playbook for claim submission processing by OEM and application.
What We're Looking For:
- Experience in warranty processing or equivalent experience preferred
- Data entry experience required
- Ability to learn and achieve proficiency in new software applications
- Excellent verbal and written communication skills
- Ability to work independently
- Strong organization and analytical skills
What You'll Get:
- Up to 40% off the base rate of any standard Hertz Rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts - Theme Park Tickets, Gym Discounts & more
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