Hospitality Beverage Specialist
1 week ago
Join our vibrant team at Kansas Crossing Casino LC We are in search of a passionate Beverage Server who embodies our commitment to Fun, Family, and Community.
POSITION OVERVIEW
The Beverage Server plays a crucial role in delivering exceptional service that reflects our dedication to Hometown Hospitality. This position involves taking orders from guests, ensuring a clean environment, and possessing comprehensive knowledge of our diverse menu to enhance the guest experience.
Key Responsibilities:
- Participate in pre-shift meetings with enthusiasm and readiness.
- Deliver consistent Hometown Hospitality while upholding our core values.
- Strictly follow sanitation and safety protocols.
- Provide exemplary food and beverage service in accordance with established standards.
- Efficiently operate the Point of Sale System.
- Employ upselling techniques to enrich the guest experience.
- Adhere to alcohol awareness policies and procedures.
- Maintain a tidy work area and handle cleaning chemicals responsibly.
- Assist in the organization of supplies and equipment.
- Engage with guests in a respectful and professional manner.
Requirements:
- Ability to accurately perform calculations and interpret instructions.
- Skill in resolving conflicts with diplomacy.
- Flexible schedule availability, including weekends and holidays.
- Physical capability to fulfill various job responsibilities.
A minimum age of 21 along with a high school diploma or equivalent is mandatory. Previous experience in food or beverage service is advantageous.
Ability to understand technical procedures, regulations, and written guidelines is essential. Attention to detail and maintaining confidentiality are of utmost importance.
COMPLIANCE OBLIGATIONSIn addition to regular responsibilities, all team members must adhere to legal and regulatory standards:
- Attend required training sessions.
- Obtain necessary licenses.
- Comply with local laws and regulations.
- Ensure adherence to regulations regarding gambling and alcohol service.
- Stay informed about departmental regulations and procedures.
- Implement internal controls and report any violations immediately.
- Report any unethical conduct within the team.
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