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HP Indigo Production Specialist
2 months ago
We are seeking a highly skilled and experienced Production Specialist to join our team at HP Development Company, L.P. as a Digital Press Production Expert. The successful candidate will be responsible for delivering exceptional customer service and technical expertise in the field of commercial printing.
Key Responsibilities- Execute value-added services visits at customer sites, providing technical support and solutions to optimize production processes.
- Develop and maintain strong relationships with customers, understanding their business needs and providing tailored solutions to meet their requirements.
- Collaborate with cross-functional teams to resolve complex technical issues and implement process improvements.
- Stay up-to-date with the latest industry trends and technologies, applying this knowledge to drive business growth and customer satisfaction.
- Provide training and support to customers on HP Indigo digital press technology and workflow solutions.
- Bachelor's degree in a technical field or equivalent experience.
- 5-7 years of experience in commercial printing, press operation, and production management.
- Strong technical knowledge of HP Indigo digital press technology and workflow solutions.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders.
- Ability to travel up to 75% of the time, with occasional overnight stays.
- Color management experience and G7 certification.
- Training and teaching experience, with the ability to design and deliver effective training programs.
- Proficiency in Adobe Creative Suite and Microsoft Office.
- Familiarity with augmented reality environments and technology.
- Competitive salary and bonus structure.
- Comprehensive benefits package, including health insurance, dental insurance, vision insurance, and life insurance.
- Generous time off policies, including 4-12 weeks of fully paid parental leave and 11 paid holidays.
- Opportunities for professional growth and development, with a focus on customer satisfaction and business results.