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Customer Service Representative

2 months ago

Holland, Michigan, United States Fifth Third Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a CSR/Teller in our Southside location. As a key member of our banking team, you will be responsible for providing exceptional customer service, handling customer transactions, and promoting our retail products and services.

Key Responsibilities
  • Provide excellent customer service in all interactions, ensuring a positive experience for our customers.
  • Handle customer transactions, including cash handling and account maintenance.
  • Refer customers to our business partners for consultative conversations, promoting our retail products and services.
  • Maintain a high level of knowledge of our retail policies and procedures, ensuring compliance with bank guidelines.
  • Work collaboratively with our platform team to maintain the efficient operation of the office.
Requirements
  • High school diploma or equivalent required.
  • Ability to interact comfortably and confidently with the public.
  • Flexibility in scheduling, including weekends and holidays.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities.
About Fifth Third Bank

Fifth Third Bank is committed to creating an inclusive and diverse workplace, where all employees feel valued and empowered to succeed. We are proud to be an equal opportunity employer, and we welcome applications from diverse candidates.