Fiber Customer Support Specialist
6 days ago
We are seeking a highly skilled and customer-focused Fiber Customer Support Analyst to join our team at Verizon. As a key member of our support team, you will be responsible for providing exceptional technical support and customer service to our Fios customers with their voice, data, and video services.
Key Responsibilities- Answer incoming calls from customers with order inquiries and/or trouble reports.
- Provide customers with service support for Voice, Data, and Video services and features within the fiber and/or copper network.
- Perform analysis and isolation of trouble conditions and create and sort trouble reports.
- Utilize knowledge of communication and networking components to provide customers with service support and configuration of customer equipment.
- Communicate clearly and professionally, delivering technical/industry information in a manner appropriate to the audience.
- Dedication to customer service excellence with amazing communication skills and a positive, professional attitude.
- Thrive in a fast-paced work environment, and enjoy helping our customers connect to the digital world.
- Related Associate Degree or 2+ years' relevant experience.
- Technical support call center experience.
We offer a competitive compensation package, including a salary range of $707.50 to $1,804.50 weekly based on a full-time schedule, and the potential to earn more. We also offer a comprehensive benefits package, including health and wellness benefits, 401(k) Savings Plan, stock incentive programs, paid time off, adoption assistance, and tuition assistance.
At Verizon, we are committed to creating a diverse and inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
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Fiber Support Specialist
3 weeks ago
Garden City, Michigan, United States Verizon Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Fiber Customer Support team as a Fiber Support Specialist. As a key member of our team, you will be responsible for providing exceptional technical support and customer service to our Fios customers.Key ResponsibilitiesAnswer incoming calls from customers with order...
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Fiber Support Specialist
2 weeks ago
Garden City, Michigan, United States Verizon Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Fiber Customer Support team as a Fiber Support Specialist. As a key member of our team, you will be responsible for providing exceptional technical support and customer service to our Fios customers.Key ResponsibilitiesAnswer incoming calls from customers with order...
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Fiber Support Specialist
1 week ago
Garden City, Michigan, United States Verizon Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Fiber Support Specialist to join our team at Verizon. As a key member of our support team, you will be responsible for providing exceptional technical support and customer service to our Fios customers.Key ResponsibilitiesAnswer incoming calls from customers with order inquiries and/or...
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Fiber Support Specialist
1 week ago
Garden City, Michigan, United States Verizon Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Fiber Support Specialist to join our team at Verizon. As a key member of our support team, you will be responsible for providing exceptional technical support and customer service to our Fios customers.Key ResponsibilitiesAnswer incoming calls from customers with order inquiries and/or...
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Fiber Support Specialist
2 weeks ago
Garden City, Michigan, United States Verizon Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Fiber Customer Support Analyst to join our team at Verizon. As a key member of our support team, you will be responsible for providing exceptional technical support and customer service to our Fios customers.Key ResponsibilitiesAnswer incoming calls from customers with order inquiries and/or...
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IT Support Specialist
1 week ago
Garden City, Michigan, United States Empirical Full timeJob SummaryWe are seeking an experienced IT Technician to join our team at Empirical Foods. As an IT Technician, you will be responsible for installing and maintaining various network technologies, organizing and scheduling upgrades and maintenance activities, and providing consistent and effective solutions to issues such as traffic congestion and...
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IT Support Specialist
1 week ago
Garden City, Michigan, United States Emperical Foods Full timeJob Title: IT TechnicianAt Empirical Foods, we're seeking an experienced IT Technician to join our team. As an IT Technician, you'll play a critical role in maintaining the integrity and efficiency of our network infrastructure.Key Responsibilities:Install, maintain, and troubleshoot network and fiber optic cablesInspect LAN infrastructure and fix minor or...
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Customer Service Representative
2 weeks ago
Garden City, Michigan, United States Opulence Full timeOpulence: A Dynamic Marketing and Sales FirmWe are a dynamic marketing and sales firm based in the New Hyde Park area, specializing in customer acquisition and retention for multi-billion dollar companies in the telecommunication, fiber optic, and entertainment industries.Job SummaryWe are seeking a motivated and energetic Verizon Customer Service Trainee to...
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IT Support Specialist
3 days ago
Garden City, Michigan, United States Long Island Plastic Surgical Full timeJob Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Long Island Plastic Surgical Group. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our staff and patients.Key Responsibilities:Provide technical support and assistance to staff and patients via phone,...
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Automotive Sales Support Specialist
1 month ago
Garden City, Michigan, United States Gordon Chevrolet Full timeAutomotive Sales Support SpecialistGordon Chevrolet is seeking a dedicated and enthusiastic Automotive Sales Support Specialist to assist one of our leading sales professionals. In this role, you will collaborate closely with the sales consultant on various responsibilities. The ideal candidate will possess a friendly demeanor, an engaging personality, and a...
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Medical Authorization Specialist
2 weeks ago
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IT Support Specialist
2 weeks ago
Garden City, Michigan, United States Long Island Plastic Surgical Full timeJob Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Long Island Plastic Surgical Group. As a key member of our IT department, you will be responsible for providing technical support and assistance to our staff and patients.Responsibilities:Provide technical support and assistance to staff and patients via...
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IT Support Specialist
2 weeks ago
Garden City, Michigan, United States Long Island Plastic Surgical Full timeIT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Long Island Plastic Surgical Group. As a key member of our IT department, you will be responsible for providing technical support and assistance to our staff and patients.Responsibilities:Provide technical support and assistance to staff and patients via phone,...
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Field Service Technician
3 weeks ago
Bay City, Michigan, United States Charter Communications Full timeAbout the RoleWe are seeking a highly skilled Maintenance Technician to join our team at Charter Communications. As a Maintenance Technician, you will play a critical role in ensuring the delivery of our internet services to our customers nationwide.Key ResponsibilitiesMaintain and repair fiber optic cables and network infrastructureMonitor and report signal...
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Customer Engagement Specialist
1 month ago
Garden City, Michigan, United States Haque Consulting Group Inc Full timeJob OverviewAt Haque Consulting Group Inc, our Customer Engagement Specialists are dedicated to understanding and fulfilling the needs of our clients. We prioritize customer satisfaction and maintain open communication with our team members. Our commitment to excellence drives us to perform every task with enthusiasm and diligence. We value teamwork and are...
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Technical Services Supervisor
4 weeks ago
Brown City, Michigan, United States Young s Communications LLC Full timeJob SummaryYoung s Communications LLC is seeking a highly skilled and experienced Technical Services Supervisor to lead our Fiber Splicing team. As a key member of our team, you will be responsible for directing and coaching our fiber splicing teams to ensure safe work practices, drive production, and deliver quality in accordance with industry and customer...
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Telecom Fiber Splicer I
4 weeks ago
Brown City, Michigan, United States Young s Communications LLC Full timeJob SummaryWe are seeking a highly skilled Telecom Fiber Splicer I to join our team at Young s Communications LLC. As a key member of our Technical Services team, you will be responsible for the installation, splicing, and testing of fiber optic lines within our customer's network.Key ResponsibilitiesInstallation and Splicing: Responsible for the...
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Customer Service Specialist
4 weeks ago
Garden City, Michigan, United States Gordon Chevrolet Full timePosition OverviewBecome a Part of Our Customer Engagement TeamAre you an enthusiastic and friendly person who enjoys engaging in meaningful conversations? We are seeking vibrant individuals to join our team as Customer Service Specialists. This role is ideal for those who excel at building connections over the phone and have a strong commitment to customer...
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Automotive Service Customer Support Specialist
1 month ago
Garden City, Michigan, United States Gordon Chevrolet Full timePosition OverviewWe are looking for a dedicated and enthusiastic individual with a strong background in customer support and a keen interest in the automotive sector. The role of the Service BDC (Business Development Center) Customer Care Representative is essential to the success of our Service BDC division at Gordon Chevrolet, where you will be...
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Automotive Service Customer Support Specialist
1 month ago
Garden City, Michigan, United States Gordon Chevrolet Full timeJob OverviewWe are looking for a dedicated and enthusiastic individual with a strong commitment to customer satisfaction and a keen interest in the automotive sector. The role of the Service BDC (Business Development Center) Customer Care Representative is vital to the success of our Service BDC division at Gordon Chevrolet, where you will be instrumental in...