Senior Product Manager, Checkout Experience

4 weeks ago


San Jose, California, United States eBay Full time
About the Role

We are seeking a seasoned Product Manager to lead our Checkout experiences at eBay. As the Checkout Product Lead, you will play a pivotal role in refining the entire checkout process to ensure it is streamlined, secure, and customized to cater to our diverse user base.

Key Responsibilities
  • Develop product vision and complete a comprehensive strategy and roadmap for eBay's checkout experience aligned with broader organizational and company goals
  • Discover and address customers' problems across the customer journey with cross-functional partners
  • Analyze user behavior, market trends, and competitive landscape to find opportunities for innovation within the checkout process
  • Champion the voice of the customer within the organization, ensuring that user feedback and needs are at the forefront of product development
  • Collaborate with engineers, designers, data scientists, and other team members to design, build, and deploy new features and improvements
  • Define key performance metrics and use data-driven insights to guide decision-making and measure success
  • Prioritize product backlog and lead the roadmap for checkout enhancements, balancing short-term gains with long-term critical initiatives
  • Lead A/B testing and other experimentation to continuously optimize performance and user satisfaction
Requirements
  • Bachelor's or Master's degree or equivalent experience in Business Administration, Computer Science, or an equivalent
  • At least 7+ years of product management experience
  • Solid understanding of the e-commerce landscape and customer buying behaviors
  • Consistent track record of planning and launching successful features that improve user experience and business outcomes
  • Experience with A/B testing, user research, and data analysis tools
  • Excellent analytical, problem-solving, and the ability to think strategically and creatively

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