Senior Product Manager

3 weeks ago

San Jose, California, United States eBay Inc. Full time

At eBay Inc., we're pushing the boundaries of e-commerce innovation. Our platform empowers millions of buyers and sellers in over 190 markets worldwide. We're committed to delivering exceptional user experiences and staying ahead of the curve in regulatory compliance.

Our customers are at the heart of everything we do. We foster a culture of authenticity, bold ideas, and inclusivity, where everyone can bring their unique perspectives to the table. We're in this together, driving economic opportunity for all.

As a Product Manager on our Seller Experience - Regulatory team, you'll play a critical role in defining and developing user experiences, backend workflows, and operational processes that ensure eBay's compliance with various regulations worldwide.

About the Role:

We're seeking a seasoned Product Manager with exceptional communication skills and the ability to connect and collaborate with our team and stakeholders. Our team values center around collaboration, acting with urgency, a passion for user experience, working with integrity, and having fun.

Key Responsibilities:

  • Create and evangelize the Product Strategy & Vision for a key product area of the Regulatory Initiative, aligning with eBay's corporate strategy and delivering tangible outcomes for our customers and the business.
  • Define and develop exceptional user experiences and internal workflows to support specific regulations in the Regulatory Initiative, ensuring eBay and its buyers & sellers stay compliant with minimal friction.
  • Demonstrate a relentless focus on customer feedback and product metrics, incorporating these inputs into the product lifecycle and leveraging partnerships with design, research, and analytics to drive insights.
  • Build personal connections and processes across teams to drive efficient cross-team collaboration, strong alignment, and clear communications.

Requirements:

  • 6+ years of experience in product management building customer-facing digital products, with a preference for online marketplaces and e-commerce platforms.
  • Technical knowledge and proven experience with building engaging, customer-focused end-to-end user experiences, using qualitative and quantitative data and metrics to design optimal customer experiences.
  • Experience managing multiple sophisticated, multi-phase strategic products in parallel, with the ability to manage matrixed teams in a global context to successful delivery.
  • Exceptional financial and analytical abilities, with a successful track record and specific examples of launching products with measurable impact on a global scale.
  • Deep understanding of the product development lifecycle from planning through deployment, with experience using test and validation frameworks throughout the product lifecycle. Experience in Agile/Scrum methodologies and working in Agile teams is desirable.
  • Passionate about optimizing the user experience for new and existing UX's, with experience working with design, research, and analytics tools to ensure the voice of our seller is at the center of our product development.
  • Strong, concise communicator and effective storyteller, with experience using both analytics and qualitative research to express the vision and strategy of the product.

The pay range for this position at commencement of employment in California, Washington, or New York is expected to be between $135,200 and $205,700. Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [insert contact information]. We will make every effort to respond to your request for accommodation as soon as possible.

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