NextSteps Program Case Coordinator

2 weeks ago


Dallas, Texas, United States Buckner International Full time
Buckner Children and Family Services Community: NextSteps Program

Position Overview: We are in search of a NextSteps Case Manager dedicated to enhancing the lives of individuals in our Sober Independent Living program. This role involves the orchestration and delivery of tailored services to residents, focusing on personalized case management strategies.

Key Responsibilities:
  • Exhibit respect and cultural sensitivity while engaging with participants, colleagues, and community partners.
  • Adhere to all program policies, state regulations, and established agreements.
  • Create individualized case plans that align with the unique needs of each resident, setting actionable steps to meet their goals and tracking progress through regular follow-ups.
  • Conduct thorough assessments of participant requirements and suggest appropriate intervention levels.
  • Complete necessary documentation for admissions, referrals, assessments, and discharges for residents.
  • Regularly evaluate and adjust resident case/action plans as needed, participating in the development of Life Skills programming.
  • Guide residents in adhering to program standards as outlined in the Resident Handbook.
  • Facilitate case/action plan meetings with residents, accommodating both scheduled and walk-in appointments.
  • Oversee the scheduling of potential resident interviews and ensure the effective management of case planning appointments.
  • Collaborate with the team to identify and address escalating situations, employing de-escalation techniques and trauma-informed care approaches.
Qualifications:
  • A Bachelor’s Degree in human services or a related discipline is required.
  • A minimum of two years of relevant experience is essential.
  • Knowledge of the legal aspects related to medical interventions is necessary.
  • Must possess a valid state driver’s license and be able to drive company or personal vehicles, maintaining appropriate insurance coverage.
  • Physical capability to lift and move objects weighing up to 50 pounds occasionally, and to engage in prolonged periods of walking, standing, or sitting.
About Buckner Children and Family Services:

Since its inception in 1879, Buckner has been committed to transforming lives through impactful service, reaching out to the most vulnerable populations. As one of the oldest faith-based social service organizations, Buckner serves countless individuals annually, both domestically and internationally. For more information about our mission and programs, please visit our website. Buckner is an Equal Opportunity Employer, treating all applicants with fairness and respect.

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