Help Desk Support Specialist
3 weeks ago
We are seeking a highly skilled Help Desk Support Specialist to provide technical assistance to our clients. The ideal candidate will have excellent communication skills and the ability to work independently in a fast-paced environment.
Key Responsibilities:
- Provide technical support to clients via phone, email, or remote desktop
- Identify and resolve technical issues in a timely and professional manner
- Collaborate with internal teams to resolve complex technical issues
- Document all interactions and resolutions for future reference
Requirements:
- 2+ years of experience in a help desk or technical support role
- Excellent communication and problem-solving skills
- Familiarity with Windows, Microsoft Office, and other common software applications
- Ability to work in a team environment and prioritize tasks effectively
Benefits:
- Competitive salary of $25-$35 per hour based on experience
- Opportunities for career growth and advancement
- Comprehensive benefits package including medical, dental, and vision insurance
- 401(k) retirement plan with company match
The estimated salary for this position is $50,000 - $65,000 per year, based on a 40-hour workweek and annual pay increases.
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