Office Services Coordinator

4 days ago


Chicago, Illinois, United States Wounded Warrior Project Full time
About Wounded Warrior Project

Wounded Warrior Project (WWP) is a mission-driven organization dedicated to serving veterans and their families. We are committed to providing innovative, impactful programs and services that empower veterans to live their lives to the fullest.

Job Title: Office Services Specialist

We are seeking a highly skilled and experienced Office Services Specialist to join our team. As the first point of contact for our organization, you will be responsible for providing exceptional customer service, managing front office operations, and ensuring the smooth day-to-day functioning of our office.

Key Responsibilities:
  • Provide exceptional customer service to visitors, phone callers, and email inquirers
  • Manage front office operations, including inventory, supplies, and promotional materials
  • Answer and direct phone calls, record and process donor checks, and monitor and respond to general inquiry requests
  • Oversee conference room scheduling, coordinate shipping and mail distribution, and train and mentor office service coordinators
  • Accurately track and monitor visitor traffic, prepare performance metrics, and collaborate with the Facilities team and Facilities Security team
Requirements:
  • Three years of customer service experience
  • Two years of experience providing administrative support
  • Two years of experience using Microsoft Office
Preferred Qualifications:
  • Two years of office management experience
What We Offer:
  • A competitive salary and benefits package
  • A fun, mission-focused, and collaborative team environment
  • Opportunities for professional growth and development

We are an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.



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