Executive Building Ambassador

5 days ago


Jersey City, New Jersey, United States 225 ST PAULS CONDO ASSOC INC Full time
About Us

225 St Pauls Condo Assoc Inc is a reputable condominium community dedicated to providing exceptional service to its residents and guests.

Compensation Package

The salary for this role is estimated at $50,000 per annum, offering a competitive compensation package that reflects the industry standard for a Condo Concierge position in this location.

Job Responsibilities
  • Welcome residents and guests upon their arrival, setting a warm and welcoming tone for their experience within our community.
  • Confirm reservations, approve bookings, and address personalized requests with attention to detail and a commitment to resident satisfaction.
  • Demonstrate thorough knowledge of the property and nearby amenities to offer tailored recommendations, enhancing the guest experience and promoting a sense of community among residents.
  • Manage incoming calls and ensure prompt assistance, responding to inquiries and resolving issues efficiently and effectively.
  • Address any complaints or concerns with a focus on swift resolution and resident satisfaction, upholding the high standards of customer service expected by our community.
  • Manage incoming parcel deliveries, ensuring timely receipt and secure storage of packages.
Requirements
  • Previous experience in concierge or customer service roles is preferred, but not essential.
  • A confident, courteous, and patient demeanor is crucial for success in this position, as is excellent communication skills and strong multitasking abilities.
  • Effective time management and a solution-oriented approach are also essential, with a commitment to resident happiness and satisfaction.
Benefits
  • Free uniforms are provided to all employees, reflecting our commitment to presenting a professional image and enhancing the overall guest experience.

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