Reservations and Guest Services Coordinator
1 day ago
Escape to The Westin Fort Lauderdale Beach Resort and discover the Venice of America. Our resort offers spectacular views of the ocean or Intracoastal Waterway and the sound of lapping waves stimulates your senses, day and night. We are proud to offer free employee lunch, free parking, and monetary incentives based on Trip Advisor reviews and more.
Job SummaryWe are seeking a Group Reservations Coordinator to join our reservations team. As a Group Reservations Coordinator, you will be responsible for assisting guests during the reservation process, answering phone calls, and providing accurate information regarding availability, accommodation types, transportation, and rates.
Key Responsibilities- Assist guests during the reservation process.
- Answer phone calls and greet prospective guests in a friendly manner using clear, verbal communication.
- Listen to callers to understand inquiries and requests, and promptly provide accurate information regarding availability, accommodation types, transportation, and rates.
- Assign reservations based on guest preferences and availability.
- Read, retrieve, communicate, and verify information including confirmation numbers to callers.
- Can communicate well with guests.
- Ability to effectively deal with customers, some of whom will require high levels of patience, tact, and diplomacy.
- Ability to access, read, and accurately input information using a moderately complex computer system.
- Ability to establish and maintain effective working relationships with associates, customers, and patrons.
We offer a competitive salary range of $35,000 - $45,000 per year, depending on experience. In addition to a salary, we also offer a comprehensive benefit program that includes competitive Medical and Dental programs through Anthem Blue Cross Blue Shield, Vision insurance programs through EyeMed, Vacation, Sick, and Holiday programs, pet insurance through the ASPCA, 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs.
-
Guest Services Coordinator
1 day ago
Fort Lauderdale, Florida, United States Seminole Gaming Full timeResponsibilities and QualificationsEssential Responsibilities:Giving guests knowledgeable information on Hotel products and services and executing all guests' requests.Making bookings, reservations, and other requests for guests on and off property.Acting as an ambassador for the guest services department.Guiding and directing guests of the property in a...
-
Ocean View Reservation Agent
1 day ago
Fort Lauderdale, Florida, United States The Westin Beach Ft Lauderdale Full timeJoin Our TeamWe are seeking a highly motivated and detail-oriented individual to join our reservations team as a Group Reservations Coordinator. As a Group Reservations Coordinator, you will be responsible for assisting guests during the reservation process, answering phone calls, and providing accurate information regarding availability, accommodation...
-
Guest Experience Coordinator
1 day ago
Fort Lauderdale, Florida, United States Seminole Gaming Full timeJob SummaryWe are seeking a highly skilled Front Desk Associate to join our team at the Seminole Hard Rock Hotel & Casino Hollywood. As a member of our guest services department, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable experience. The estimated annual salary for this position is $50,000...
-
Luxury Guest Service Specialist
2 days ago
Fort Lauderdale, Florida, United States The Ritz-Carlton Yacht Collection Full timeJob SummaryThe Luxury Guest Service Specialist - Global Reservations is a key member of our empowered team, providing seamless customer service and resolution to guests and travel partners in support of booking activities and ancillary services. Our ideal candidate is tech-savvy, with excellent written and verbal communication skills, and the ability to...
-
Guest Service Coordinator
18 hours ago
Fort Lauderdale, Florida, United States FirstService Residential Full timeAbout the JobWe are seeking a skilled and friendly Front Desk Agent to join our team at FirstService Residential. In this role, you will provide exceptional customer service to residents, guests, and invitees, ensuring a positive experience for all.Your responsibilities will include greeting and directing individuals, checking guests in and out, and...
-
Guest Experience Coordinator
3 days ago
Fort Lauderdale, Florida, United States The Florida Panthers Full timeGuest Experience CoordinatorEstimated Salary: $12.50 - $15.00 per hourThe Florida Panthers is a Stanley Cup Champion organization that is passionate about providing an exceptional guest experience. We are seeking a Guest Experience Coordinator to join our team and help us achieve this goal.As a Guest Experience Coordinator, you will be responsible for...
-
Guest Room Attendant Coordinator
19 hours ago
Fort Lauderdale, Florida, United States Sonesta International Hotels Full timeAbout the RoleWe are seeking an experienced Guest Room Attendant Coordinator to join our hospitality team. In this role, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.ResponsibilitiesGuest Room Maintenance: Ensure that all guest rooms are clean and well-maintained, adhering to high...
-
Hotel Guest Room Coordinator
2 weeks ago
Fort Lauderdale, Florida, United States Conrad Hotels & Resorts Full timeConrad Hotels & Resorts is seeking a motivated and detail-oriented individual to join our housekeeping team as a Hotel Guest Room Coordinator. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.Job SummaryWe are looking for a skilled and organized Housekeeping...
-
Customer Service Representative
18 hours ago
Fort Lauderdale, Florida, United States Lodging Dynamics Full time**About Lodging Dynamics**">">Lodging Dynamics Hospitality Group is a national hospitality management company with over 30 years of experience in the industry. We operate hotels across various states and under several brands, including Marriott and Hilton.">Our mission is to 'Make Money and Do Good' by providing exceptional services and opportunities to our...
-
Guest Experience Coordinator
18 hours ago
Fort Lauderdale, Florida, United States Courtyard Fort Lauderdale Full timeJob DescriptionWe are looking for a skilled and friendly Front Desk Agent to join our team at the Courtyard Fort Lauderdale. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesHandle guest check-ins,...
-
Dining Services Coordinator
2 weeks ago
Fort Lauderdale, Florida, United States Eddie V's Prime Seafood Full timeAt Eddie V's Prime Seafood, we seek a dedicated individual to fill the role of Dining Services Coordinator. This position requires a strong ability to coordinate food orders and ensure timely delivery to our guests. We offer a competitive salary in the range of $45,000 - $65,000 per year.Job DescriptionThis role is responsible for delivering high-quality...
-
Reservation Manager
3 weeks ago
Fort Lauderdale, Florida, United States Hilton Hotels & Resorts Full timeJob OverviewWe are seeking a skilled and experienced professional to fill the role of Reservations Agent at Hilton Hotels & Resorts. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and ensuring seamless operations.
-
Guest Service Representative
18 hours ago
Fort Lauderdale, Florida, United States Hilton Hotels Corporation Full timeAre you looking for a career in hospitality? As a Guest Service Agent at Hilton Hotels Corporation, you'll have the opportunity to work with a dynamic team and make a difference in our guests' experiences. Job SummaryAbout the Role: We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Agent. In this role, you...
-
Guest Experience Coordinator
1 day ago
Fort Lauderdale, Florida, United States FirstService Residential Full timeAbout the Role:FirstService Residential invites applications for a skilled Front Desk Agent to join our dynamic team. As a key member of our operations team, you will play a vital role in delivering exceptional service to our residents and guests.Responsibilities:Provide top-notch customer service, responding to queries and concerns with empathy and...
-
Guest Service Ambassador
6 days ago
Fort Lauderdale, Florida, United States Marriott International Inc Full timeCompany OverviewMarriott International Inc. is a leader in luxury hospitality, driven by innovation and customer satisfaction. Our mission is to ignite curiosity, expand worlds, and create unforgettable experiences for our guests.Job DescriptionWe are seeking a Guest Experience Expert to join our team at W Hotels, located in Fort Lauderdale, Florida. This...
-
Guest Service Ambassador
2 weeks ago
Fort Lauderdale, Florida, United States Aimbridge Hospitality Full timeJob Summary:We are seeking a highly motivated Guest Service Ambassador to join our team at Aimbridge Hospitality. This role is responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and maintaining the highest standards of customer service.Key Responsibilities:Front Desk Operations: Manage front desk...
-
Guest Services Representative
1 day ago
Fort Lauderdale, Florida, United States Seminole Gaming Full timeWe are seeking a skilled Guest Services Representative to join our team at Seminole Gaming. As a Guest Services Representative, you will be responsible for providing exceptional customer service to our guests, including processing credit applications and resolving any issues that may arise.About Us:Seminole Gaming is a world-renowned entertainment, gaming,...
-
Adventure Sales and Tour Coordinator
2 weeks ago
Fort Lauderdale, Florida, United States SUPSmart Full timeJob OverviewWe are seeking a part-time sales and tour guide for kayaks, paddle boards, water bikes, electric bikes, and snorkeling equipment. The selected candidate will also assist with managing phone calls, walk-in customers, and store management.Key Responsibilities:Coordinate activities and reservations to ensure seamless customer experiences.Check-in...
-
Hotel Guest Experience Coordinator
3 weeks ago
Fort Lauderdale, Florida, United States Marriott Full timeJob DescriptionWe are seeking a highly motivated and enthusiastic Front Desk Agent to join our team at Marriott Hotels! As a key member of our front office team, you'll be responsible for creating lasting impressions on our guests through exceptional service and attention to detail.Key ResponsibilitiesThis role involves:• Welcoming guests warmly and...
-
Spa Services Coordinator
7 days ago
Fort Myers, Florida, United States Sanibel Harbour Marriott Resort and Spa Full timeAbout the RoleWe are seeking a highly skilled Spa Front Desk Agent to join our team at Sanibel Harbour Marriott Resort and Spa.Job SummaryThe successful candidate will be responsible for providing exceptional guest service, processing transactions, and maintaining a high level of professionalism in a fast-paced spa environment.ResponsibilitiesGuest...