Guest Services Coordinator
1 day ago
Responsibilities and Qualifications
Essential Responsibilities:
- Giving guests knowledgeable information on Hotel products and services and executing all guests' requests.
- Making bookings, reservations, and other requests for guests on and off property.
- Acting as an ambassador for the guest services department.
- Guiding and directing guests of the property in a professional and courteous manner.
Requirements:
- High School Diploma or equivalent education required and minimum experience in a four star/four Diamond hotel guest services department.
- Ability to work flexible schedules, including nights, weekends, and holidays as required.
Work Environment
May be exposed to casino-related environmental factors including second-hand smoke and excessive noise.
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