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Relationship Manager
2 months ago
We are seeking a highly skilled and detail-oriented individual to join our Auto Finance Division as an Assistant Relationship Manager. As a key member of our team, you will play a critical role in providing exceptional support to our operations and sales teams.
Key Responsibilities- Act as a liaison between Capital One and our dealership customers, ensuring seamless communication and coordination.
- Cultivate strong relationships with our dealerships, fostering a collaborative and supportive environment.
- Gather and verify loan documentation, utilizing a blend of inbound and outbound phone calls with customers and business partners.
- Identify, document, and correct errors in loan documentation and processes, ensuring accuracy and efficiency.
- Educate dealer customers on Capital One's auto finance policies and procedures, promoting a deep understanding of our products and services.
- Collaborate with cross-functional teams to resolve complex issues and drive business growth.
- High School Diploma or equivalent certification.
- Associate's degree or higher preferred.
- 2+ years of sales or customer service experience.
At Capital One, we offer a comprehensive benefits package, including health, financial, and other perks that support your total well-being. Our competitive salary range for this role is $71,400 - $81,500, depending on location. We are an equal opportunity employer committed to diversity and inclusion in the workplace.
