Logistics Coordinator

1 week ago


Columbia, Maryland, United States Stericycle Full time
About Us

Stericycle is a leading provider of compliance-based solutions that protect people and brands, promote health and well-being, and safeguard the environment.

We have grown from a small start-up in medical waste management into a leader across various complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size.

Job Summary

We are seeking an experienced Customer Service Specialist to join our team. The ideal candidate will provide timely response to customer inquiries, dispatch vehicles on a pre-set route for each driver daily, and ensure efficient customer service.

Key Responsibilities:
  • Assist Customer Service with customer requests, monitor, process, and escalate SFDC cases to supervisor
  • Provide highest level of customer service to all customers in line with Customer 1st objectives
  • Review and updates routes, new customers based on daily communication, reroutes existing customers as required
  • Ensure that routes are balanced daily
  • Communicate performance standards and objectives
Requirements:
  • High School Diploma or equivalent
  • Admin experience preferred
  • Proficient in Microsoft Office applications
  • 1+ Years' experience, preferably in Transportation, Logistics, Routing
Estimated Salary: $22.25/hrBenefits

Stericycle offers its employees a comprehensive benefits package, including health care program, life insurance, employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan.



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