Capacity Management and Access Operations Lead

3 weeks ago


Springfield, Illinois, United States CoxHealth Full time

Summary

Best in Class Work Environment

  • Award-winning healthcare organization
  • 5x Modern Healthcare Best Places to work
  • America's Greatest Workplaces 2023 – Newsweek
  • Greatest Workplace for Women 2023, 2024 – Newsweek
  • Greatest Workplaces for Diversity 2024 – Newsweek
  • Best Employers for New Grads 2023 – Forbes
  • Best Employers by State – Missouri – 2023 – Forbes

Benefits

  • Comprehensive benefits package including Medical/Vision/Dental and more
  • No cost eCare visits
  • Employer-provided mental health services for employees and eligible family members
  • Retirement with employer match up to 7%
  • Tuition discounts and reimbursement available for continuing your education
  • CoxHealth Fitness Center and Child Care discounts
  • Onsite delivery for CoxHealth Pharmacies and 1906 Employee Store

Job Summary

This position is responsible for the daily coordination and facilitation of patient throughput, and implementation of operational plans surrounding patient flow in relation to the mission, vision, and values of the organization. Addresses throughput issues to facilitate the provision of quality efficient care. Makes bed assignments taking into consideration operational, regulatory, patient safety, and infection prevention requirements. Excellent communication skills, leadership ability, time management, and problem-solving skills required.

Job Requirements

  • Education
  • Required: Bachelor's Degree in Nursing
  • Experience
  • Preferred: At least one year in area of specialization and management experience in the inpatient setting (i.e. charge nurse, assistant nurse manager) AND Five years of clinical experience
  • Skills
  • Excellent interpersonal communication and multitasking
  • Excellent problem-solving abilities and critical thinking
  • Proficient computer skills with Microsoft Office
  • Ability to efficiently use the electronic medical record and staff scheduling program.
  • Working knowledge in human relations, customer service, inventory management
  • Ability to work with multiple people while meeting numerous requests and deadlines
  • Goal oriented with initiative and potentials for self-development. Maintains organizational and priority setting skills
  • Delegates appropriately to other team members
  • Licensure/Certification/Registration
  • Required: MO RN License
  • Required: BLS and ACLS must be obtained within 90 days
  • Required: PALS due within 1 year of hire


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