Asset Services Operations Support Specialist

7 days ago

Houston, Texas, United States Transwestern Full time
Job Description

Transwestern Real Estate Services is a leading provider of comprehensive solutions for investors, owners, and occupiers of commercial property types. As a key member of our team, you will play a crucial role in supporting our Asset Services operations.

Key Responsibilities
  • Operations Support
    • Monitor and manage permissions for critical systems to ensure secure and appropriate access for all users.
    • Collaborate with department partners to manage national resources such as policies, procedures, forms, templates, and training courses, ensuring content remains current.
    • Support project execution by coordinating resources, timelines, and deliverables to achieve successful outcomes.
    • Develop and distribute clear, consistent communications to inform leaders and property teams about updates to Asset Services.
    • Remain informed about industry regulations and best practices by participating in relevant industry events and initiatives.
  • Training Support
    • Assist in creating Asset Services content and implementing national training programs. Provide administrative support, including note-taking, content drafting, proofreading, and scheduling training sessions.
    • Manage the Asset Services national training initiatives by ensuring timely enrollments, tracking attendance, and monitoring training requirements while complying with established deadlines.
    • Collaborate with department partners to create and maintain standard templates for training materials, ensuring consistency and high quality across all programs.
    • Address and resolve training-related issues to facilitate a seamless training experience for all participants.
    • Assist with conducting thorough program evaluations using performance measurement tools and reports to ensure optimal results.
Requirements
  • Bachelor's Degree in Business Administration, Management, or a related field.
  • Proven experience in an administrative or operational support role, preferably within property management or a related industry.
  • Previous experience in property management or a related field is highly advantageous.
  • Familiarity with training and development is considered a vital asset.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.).
  • Excellent organizational skills with meticulous attention to detail.
  • Strong communication and interpersonal skills, both written and verbal.
  • Ability to work effectively both independently and collaboratively within a team environment.
  • Strong analytical skills with a proven ability to identify issues and implement effective solutions.
  • Demonstrated ability to manage multiple tasks and projects efficiently.
  • Capacity to navigate ambiguity and proactively initiate action.
  • Driven by a desire for career advancement and continuous improvement.
  • Must be able to remain in a stationary position 50% or more of the time/constantly operate a computer and other office productivity machinery (ex. a calculator, copy machine, computer printer) or, by request, be provided reasonable accommodations to perform the essential functions of the position.
  • Travel may be required.
Work Environment

Transwestern is an Equal Opportunity Employer. We offer an exciting work environment, competitive salary, and excellent benefits, which include medical, dental, and vision coverage, as well as a 401(K) plan.

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