Rental Coordinator

2 weeks ago


Miami, Florida, United States Warren Henry Automotive Group Full time

Job Summary

We are seeking a highly skilled Rental Coordinator to join our team at Warren Henry Automotive Group. As a Rental Coordinator, you will be responsible for receiving orders, computing charges, and providing excellent customer service to our clients.

Key Responsibilities

  • Greet customers and discuss their rental needs, providing information on available options and computing costs.
  • Process payments and maintain accurate records of transactions.
  • Answer customer inquiries and provide information on rental items, such as availability and operation.
  • Rent vehicles, arrange for services, and inspect rental items to meet customer needs.
  • Explain rental fees, policies, and procedures to customers.
  • Prepare rental forms and maintain detailed records of transactions and customer information.
  • Recommend and provide advice on a wide range of products and services.
  • Receive orders for services, such as rentals and repairs.
  • Prepare merchandise for display and advise customers on use and care of vehicles.

Requirements

  • High school diploma or equivalent, or one year of related experience and/or training.
  • Flexibility to work various hours and weekends.
  • Valid driver's license and clean driving record.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office suite and office equipment.

Competencies

  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Customer Oriented - Ability to take care of the customers' needs while following company procedures.
  • Enthusiastic - Ability to bring energy to the performance of a task.
  • Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
  • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
  • Reliability - The trait of being dependable and trustworthy.
  • Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.

Compensation

$18-$18 hourly wage.


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