Customer Experience Manager

2 weeks ago


Jeffersonville, Indiana, United States T.J. Maxx Full time
Customer Experience Supervisor

T.J. Maxx is seeking a Customer Experience Supervisor to promote an exceptional customer experience in our Factory Shops Blvd. Destination Outlets store. As a key member of our team, you will oversee a team of Associates, train and coach them on personalizing the customer experience, and address customer concerns promptly.

Key Responsibilities:
  • Develop and implement strategies to promote an excellent customer experience
  • Train and coach Associates on customer service skills and loyalty programs
  • Address customer concerns and issues in a timely and professional manner
  • Coordinate breaks and ensure a positive work environment

Why work with us?
T.J. Maxx offers a dynamic and fast-paced work environment, opportunities for career growth and development, and a competitive compensation package.



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