Customer Service Center Director

3 weeks ago


Jeffersonville, Indiana, United States Suburban Propane Full time
Job Title: Customer Service Center Manager

We are seeking a highly motivated and customer-focused individual to lead our Customer Service Center (CSC) team. As a CSC Manager, you will be responsible for planning and supervising the day-to-day operations of the CSC, ensuring that our customers receive exceptional service and support.

Key Responsibilities:
  • Manage all aspects of the CSC's profit and expense activity, including sales, inventory, fleet, staffing, and customer acquisition and retention.
  • Lead and develop a high-performing team of customer service representatives, providing coaching, training, and performance management.
  • Monitor and ensure compliance with safety, health, environmental, human resources, and financial/ethical considerations.
  • Develop and implement strategies to improve customer satisfaction and retention, ensuring that our customers receive consistent and exceptional service.
Why Work with Us:

At Suburban Propane, we offer a competitive compensation package, including medical, dental, and vision benefits, paid time off, a 401(k) with company match, and opportunities for career growth and development.

We are committed to creating a positive and inclusive work environment, where our employees can thrive and make a meaningful contribution to our organization.

Requirements:
  • Minimum of 3 years of business experience, preferably in a customer-facing role.
  • Bachelor's degree in business or a related field, or equivalent experience.
  • Exceptional written and interpersonal communication skills, with the ability to provide strong leadership and coaching.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Jeffersonville, Indiana, United States Suburban Propane Gas Corporation Full time

    Key ResponsibilitiesManage all aspects of the CSC's profit and expense activity, including sales, inventory, fleet, staffing, and customer acquisition and retention.Leadership and Team ManagementLead the CSC staff, overseeing interviewing, hiring, coaching, training, and managing performance. Foster a positive and productive work environment that promotes...


  • Jeffersonville, Indiana, United States PharmaCord Full time

    About the RoleWe are seeking a highly skilled and experienced Director of Patient Services to join our team at PharmaCord. As a key member of our leadership team, you will be responsible for developing and implementing innovative patient services solutions that drive business growth and improve patient outcomes.Key ResponsibilitiesDevelop and execute...


  • Jeffersonville, Indiana, United States PharmaCord Full time

    Job Title: Director of Patient ServicesAt PharmaCord, we're seeking a highly skilled and experienced Director of Patient Services to join our team. As a key member of our business development and operation groups, you'll be responsible for developing and implementing innovative patient services solutions that drive value for our biopharma clients and their...


  • Jeffersonville, Indiana, United States Fifth Third Full time

    Transforming Banking ExperiencesWe're committed to delivering exceptional customer service at Fifth Third Bank. As a key member of our team, you'll play a vital role in making a positive impact on our customers' lives.Key Responsibilities:Customer Experience:• Develop and maintain strong relationships with customers by actively listening to their needs and...


  • Jeffersonville, Indiana, United States PharmaCord Full time

    About the RoleWe are seeking a highly skilled and experienced Patient Services Director to join our team at PharmaCord. As a key member of our leadership team, you will be responsible for developing and implementing innovative patient services solutions that meet the evolving needs of our clients and patients.The ideal candidate will have a strong background...


  • Jeffersonville, Indiana, United States PharmaCord Full time

    About the RoleWe are seeking a highly skilled and experienced Director of Patient Services, Oncology to join our team at PharmaCord. As a key member of our business development and operation groups, you will be responsible for developing and implementing innovative patient service solutions that demonstrate definitive value for our biopharma clients and...


  • Jeffersonville, Indiana, United States Saddle Creek Logistics Services Full time

    Customer Service RepresentativeThe Customer Service Representative plays a vital role in ensuring customer satisfaction by providing high-quality, professional service. As a liaison between the customer and Saddle Creek Logistics Services, this individual is responsible for assisting customers with all issues and answering questions in a timely and effective...


  • Jeffersonville, Indiana, United States Saddle Creek Logistics Services Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Saddle Creek Logistics Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, acting as a liaison between the customer and our company, and assisting customers with all issues.Key...


  • Jeffersonville, Indiana, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeDomino's Pizza LLC is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our customers, responding to their inquiries, and resolving any issues that...


  • Jeffersonville, Indiana, United States Saddle Creek Logistics Services Full time

    Customer Service Representative RoleThe Customer Service Representative is a key member of our team at Saddle Creek Logistics Services, responsible for delivering exceptional customer experiences. As a liaison between our customers and our organization, you will be the primary point of contact for all customer inquiries and issues.Key...


  • Jeffersonville, Indiana, United States Walgreens Full time

    Job Summary:As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service, and recommending items for sale to customers. Additionally, you will...


  • Jeffersonville, Indiana, United States Saddle Creek Logistics Services Full time

    Customer Service RepresentativeThe Customer Service Representative plays a vital role in ensuring exceptional customer experiences at Saddle Creek Logistics Services. As a liaison between customers and our team, you will be responsible for resolving customer inquiries and issues in a professional and timely manner.Key Responsibilities:Provide high-quality...


  • Jeffersonville, Indiana, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.Key ResponsibilitiesProvide outstanding customer...


  • Jeffersonville, Indiana, United States State Farm Insurance Full time

    Job Summary:As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service and support. Your primary goal will be to assist customers with their insurance needs, ensuring that they receive accurate and timely information regarding our products and services.Key Responsibilities:• Assist...


  • Jeffersonville, Indiana, United States The Sherwin-Williams Company Full time

    Job Title: Store Customer Service SpecialistJob Summary:This is an exciting opportunity to join The Sherwin-Williams Company as a Store Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring high levels of customer satisfaction, and achieving sales goals.Key...


  • Jeffersonville, Indiana, United States Domino's Pizza LLC Full time

    About UsAt Domino's Pizza LLC, we're passionate about providing exceptional customer experiences. We're seeking a talented Customer Service Representative to join our team!Job SummaryWe're looking for a friendly and professional individual to provide top-notch customer support. As a Customer Service Representative, you'll be the face of our company,...


  • Jeffersonville, Indiana, United States Saddle Creek Logistics Services Full time

    Customer Service Representative RoleThe Customer Service Representative is a key member of our team at Saddle Creek Logistics Services, responsible for delivering exceptional customer experiences.Key Responsibilities:Provide high-quality customer service to internal and external customersAct as a liaison between customers and Saddle Creek, resolving issues...


  • Jeffersonville, Indiana, United States UnitedHealth Group Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at UnitedHealth Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers by responding to their inquiries and resolving their issues in a timely and professional manner.Key ResponsibilitiesRespond to...


  • Jeffersonville, Indiana, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...


  • Jeffersonville, Indiana, United States PharmaCord Full time

    About the RoleWe are seeking an experienced Associate Director to join our Patient Services team at PharmaCord. As a key member of our team, you will be responsible for developing and implementing innovative solutions to support our clients and patients.Key ResponsibilitiesDevelop and execute strategic plans to drive business growth and improve patient...