Customer Service Representative
2 weeks ago
At VASA Fitness, we're passionate about creating an uplifting experience for everyone. As a Member Experience Specialist, you'll play a key role in delivering exceptional service to our members and guests. Your primary responsibility will be to ensure that every visit is a positive and memorable one.
Key Responsibilities:- Deliver a warm and welcoming experience to members and guests
- Create personal connections with members to understand their needs and preferences
- Ensure problems are reported and resolved in a timely manner
- Organize equipment and maintain a clean and safe environment
- Provide club tours and sell memberships, upgrades, and personal training services
- Collaborate with the team to implement ideas and improve the member experience
- A competitive benefits package, including healthcare benefits and 401k options
- Two complimentary gym memberships and the opportunity to give one away
- A fun and supportive work environment with a passionate team
- Opportunities for growth and development
We're proud to be a 'Great Place to Work' certified company and we're committed to creating a culture that's centered on unity, passion, love, integrity, fun, and trust. If you're passionate about delivering exceptional service and creating memorable experiences, we'd love to hear from you
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