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Customer Service Representative

2 months ago

West Jordan, Utah, United States Old Dominion Freight Full time

**Customer Service Representative**

Old Dominion Freight Line is seeking a highly skilled Customer Service Representative to join our team. As a key member of our service center, you will provide exceptional customer service and support to our customers and internal stakeholders.

**Responsibilities:**

• Respond to customer inquiries and resolve issues in a timely and professional manner

• Provide accurate and timely information regarding shipment status, rates, and other customer inquiries

• Assist customers with completing Bill of Lading and labeling freight

• Collaborate with internal teams to ensure seamless service delivery

• Perform general office duties as needed, such as mailing, filing, and copying

• Scan documents into the computer system

**Qualifications:**

• High School diploma or equivalent

• 1 year of customer service experience, preferably in the transportation industry

• Strong attention to detail and excellent communication skills

• Proficiency with Microsoft Office and AS400 experience preferred

• Ability to handle multiple requests and priorities in a fast-paced environment

**What We Offer:**

• Competitive salary and benefits package

• Opportunities for career growth and professional development

• Collaborative and dynamic work environment

Old Dominion Freight Line is an equal opportunity employer and welcomes applications from diverse candidates.